Council Reviews Casselle Utility Billing Software Error
City of SpringvilleCity · Springville, UT- Document date
- Sep 3, 2024
The 30-second brief
Springville City Council discussed issues with the Casselle utility billing software after a formula error led to incorrect water usage charges. Staff reported that an audit was completed and credits will be applied to affected customer accounts while continuing to use the Casselle system.
CASSELLE holds this technology contract with City of Springville. Its other public contracts on record include work for Lake Hallie village and City of Drain.
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Contract details
- Contract type
- Technology
- Document date
- September 3, 2024
- Vendor
- CASSELLE
- Agency
- City of Springville
- Source document
- springville_city_council_workstudy_meeting_minutes.pdf (Minutes)
CASSELLE's other public contracts
More City of Springville contracts
Questions about this contract
Who was awarded the technology contract by City of Springville?
CASSELLE was awarded this technology contract by City of Springville, as recorded on September 3, 2024.
What type of contract is this?
This is a Technology contract, documented as a minutes record.
Where was this contract approved?
This contract appears in springville_city_council_workstudy_meeting_minutes.pdf (Minutes), dated September 3, 2024 from City of Springville. Civic IQ extracts contract records directly from agency meeting documents and solicitations.
What other contracts does CASSELLE hold?
CASSELLE may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.
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What is City of Springville currently buying?
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