PROFESSIONAL_SERVICESONGOING

GreatBlue Research Administers Palo Alto Utility Survey

GreatBlue Research administered Palo Alto Utilities' 2025 residential electric and water customer satisfaction survey. The survey was conducted from October through November 2025, with staff continuing to review findings and recommendations.

Document date · March 4, 2026

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract type
PROFESSIONAL_SERVICES
Contract term
October–November 2025 survey; residential and water/electric survey cycle
Renewal date
2026-12-31
Renewal
Palo Alto Utilities conducts recurring customer satisfaction surveys, alternating between residential and business/key-account customers; the business survey was scheduled to repeat in 2026.
Document type
AgendaPacket
Source document
City of Palo Alto AgendaPacket Utilities Advisory Commission 2026-03-04

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the professional services contract by City of Palo Alto?

Greatblue Research was awarded this professional services contract by City of Palo Alto, as recorded on March 4, 2026.

What type of contract is this?

This is a Professional Services contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in City of Palo Alto AgendaPacket Utilities Advisory Commission 2026-03-04 (AgendaPacket), dated March 4, 2026 from City of Palo Alto. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Greatblue Research hold?

Greatblue Research may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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