CONTRACTONGOING

City Reviews Legacy New World ERP Relationship

Document date: Jan 26, 2026

What it covers

O’Fallon notes that it has relied on New World Systems as its financial and utility billing ERP provider for nearly 25 years, now under Tyler Technologies ownership. Concerns over product improvement and customer service led the City to seek a replacement system.

Who holds it

New World Systems holds this technology contract with City of O'Fallon city. Its other public contracts on record include work for City of Blaine and Marion Area Multiagency Emergency Telecommunications [Metcom].

What happens next

Term as filed: City has used as Financial and Utility Billing ERP provider for almost 25 years, through and after 2016 acquisition by Tyler Technologies.

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Contract details

Contract type: Technology
Document date: January 26, 2026
Term: City has used as Financial and Utility Billing ERP provider for almost 25 years, through and after 2016 acquisition by Tyler Technologies
Vendor: New World Systems
Agency: City of O'Fallon city
Source document: City of O’Fallon Finance and Administration Committee Meeting Minutes 2026-01-26 (Minutes)

New World Systems's other public contracts

City of Blaine, MinnesotaNew World Financial Software Discussed · Sep 9, 2026$600K City of Blaine, MinnesotaBlaine Approved New World Financial System Purchase · Jun 15, 2026$600K City of Blaine, MinnesotaCity Continues Financial Software Agreement with New World Systems · Jun 15, 2026 Marion Area Multiagency Emergency Telecommunications [Metcom], OregonMETCOM Budgets New World Systems CAD Maintenance · May 19, 2026$73.5K Marion Area Multiagency Emergency Telecommunications [Metcom], OregonMETCOM Budgets New World Systems CAD Maintenance · May 1, 2026$73.5K All New World Systems contractsVendor profile

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Questions about this contract

Who was awarded the technology contract by City of O'Fallon city?

New World Systems was awarded this technology contract by City of O'Fallon city, as recorded on January 26, 2026.

What type of contract is this?

This is a Technology contract, documented as a minutes record.

Where was this contract approved?

This contract appears in City of O’Fallon Finance and Administration Committee Meeting Minutes 2026-01-26 (Minutes), dated January 26, 2026 from City of O'Fallon city. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does New World Systems hold?

New World Systems may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is City of O'Fallon city currently buying?

Explore City of O'Fallon city's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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