County to Implement EVA AI Call System for Benefits
Dutchess CountyCounty · Poughkeepsie, NY- Document date
- Mar 3, 2026
The 30-second brief
Dutchess County’s Department of Community and Family Services will implement EVA, an AI-powered call system, to handle temporary assistance inquiries and streamline the intake process in up to 65 languages. The technology is expected to shorten calls and improve client satisfaction for thousands of SNAP cases each month.
EVA holds this technology contract with Dutchess County. Its other public contracts on record include work for Town of Enfield and Town of Cedaredge.
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Contract details
- Contract type
- Technology
- Document date
- March 3, 2026
- Vendor
- EVA
- Agency
- Dutchess County
- Source document
- Dutchess County State of the County Address March 2026 (Transcript)
EVA's other public contracts
More Dutchess County contracts
Questions about this contract
Who was awarded the technology contract by Dutchess County?
EVA was awarded this technology contract by Dutchess County, as recorded on March 3, 2026.
What type of contract is this?
This is a Technology contract, documented as a transcript record.
Where was this contract approved?
This contract appears in Dutchess County State of the County Address March 2026 (Transcript), dated March 3, 2026 from Dutchess County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.
What other contracts does EVA hold?
EVA may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.
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What is Dutchess County currently buying?
Explore Dutchess County's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.