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Cape Fear Public Utility Authority Awards Consulting Contract to Etc Institute (November 2026)

Cape Fear Public Utility Authority logoCape Fear Public Utility Authority
Approved
Nov 7, 2026

The 30-second brief

What it covers

CFPUA worked with ETC Institute on its 2025 customer satisfaction survey, with results presented in February 2026. The survey measured customer satisfaction, service reliability, priorities, and performance.

Who holds it

Etc Institute holds this consulting contract with Cape Fear Public Utility Authority. Its other public contracts on record include work for City of Duncanville and Town of Greenwich.

What happens next

Term as filed: 2025 customer satisfaction survey; results presented in February 2026.

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Contract details

Contract type
Consulting
Document date
November 7, 2026
Term
2025 customer satisfaction survey; results presented in February 2026
Vendor
Etc Institute
Agency
Cape Fear Public Utility Authority
Source document
Cape Fear Public Utility Authority AgendaPacket Authority Board Meeting 2026-11-10 (AgendaPacket)

Etc Institute's other public contracts

City of Duncanville, TexasDuncanville Discusses Community Survey with ETC Institute · Nov 3, 2026UndisclosedTown of Greenwich, ConnecticutETC Institute Responds to Survey RFP · Nov 2, 2026UndisclosedCity of Pelham, AlabamaETC Institute hired for Pelham citizen survey · Nov 2, 2026UndisclosedWichita Area MPO, KansasHousehold Travel Survey Contract Approved for ETC Institute · Oct 26, 2026City of Andover, KansasETC Institute Survey Informs Andover Recreation Planning · Oct 26, 2026UndisclosedAll Etc Institute contractsVendor profile

More Cape Fear Public Utility Authority contracts

Black & VeatchBlack & Veatch Engineering Amendment Under Review · Nov 7, 2026$335.9KArdurra IncArdurra Named Blossom Street Engineering Support · Nov 7, 2026UndisclosedBlack & VeatchBlack & Veatch Engineering Amendment Scheduled · Nov 7, 2026$335.9KState Utility Contractors IncBlossom Street Water Main Design Agreement Planned · Nov 7, 2026$292.8KCity of WilmingtonPirates Cove Drainage Agreement Scheduled with Wilmington · Nov 7, 2026$257.6KAll Cape Fear Public Utility Authority activityAgency profile

Questions about this contract

Who was awarded the consulting contract by Cape Fear Public Utility Authority?

Etc Institute was awarded this consulting contract by Cape Fear Public Utility Authority, as recorded on November 7, 2026.

What type of contract is this?

This is a Consulting contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in Cape Fear Public Utility Authority AgendaPacket Authority Board Meeting 2026-11-10 (AgendaPacket), dated November 7, 2026 from Cape Fear Public Utility Authority. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Etc Institute hold?

Etc Institute may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is Cape Fear Public Utility Authority currently buying?

Explore Cape Fear Public Utility Authority's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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