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Birmingham City School District Awards Technology Contract to FRESHWORKS (October 2026)

Birmingham City School District logoBirmingham City School District
Disclosed value
Not to exceed $150,000.00
From agendapacket
Approved
Oct 6, 2026
Renews
Free account

The 30-second brief

What it covers

Birmingham City Schools approved a one-year purchase of FreshWorks helpdesk software for up to $150,000. The platform will support technology and administrative service requests across the district through Sourcewell Contract #121923-SHI.

Who holds it

FRESHWORKS holds this technology contract with Birmingham City School District. Its other public contracts on record include work for Gavilan College and St. Joseph County.

What happens next

The renewal date is on record. A free account shows it, with the renewals for every Birmingham City School District contract.

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Contract details

Contract type
Technology
Amount
Not to exceed $150,000.00
Document date
October 6, 2026
Term
1 year; Sourcewell Contract #121923-SHI expires February 28, 2028
Renews
Free account
Vendor
FRESHWORKS
Agency
Birmingham City School District
Source document
Birmingham City Schools AgendaPacket Board Meeting October 6, 2026 (AgendaPacket)

FRESHWORKS's other public contracts

Gavilan College, CaliforniaBoard Ratifies FreshService Platform Agreement · Oct 12, 2026$7.1KSt. Joseph County, IndianaCounty to Consider FreshWorks Help Desk Portal Proposal · Sep 29, 2026UndisclosedSt. Joseph County, IndianaCounty 911 Approves Freshworks Help Desk Upgrade · Sep 29, 2026UndisclosedSuperiorland Library Cooperative, MichiganFreshworks Ticketing System Funded · Sep 9, 2026$1.1KKent County Public Schools, MarylandFreshworks Freshdesk IT Helpdesk Contract Funding · Jul 18, 2026$3KAll FRESHWORKS contractsVendor profile

More Birmingham City School District contracts

Wood Fruitticher Grocery CompanySchool Food Contract Renewed with Wood Fruitticher · Oct 6, 2026$8MTransfr IncTransfr VR Goggle Lease Renewed for Schools · Oct 6, 2026$120KMindmarks LLCMindMarks Professional Learning Partnership Approved · Oct 6, 2026$60KJefferson County Youth Detention CenterYouth Detention Center Education Agreement Renewed · Oct 6, 2026$886.2KEDFARMEdFarm Technology Professional Development Contract · Oct 6, 2026$120KAll Birmingham City School District activityAgency profile

Questions about this contract

Who was awarded the technology contract by Birmingham City School District?

FRESHWORKS was awarded this technology contract by Birmingham City School District, as recorded on October 6, 2026. The contract value is Not to exceed $150,000.00.

How much is the FRESHWORKS contract with Birmingham City School District worth?

The FRESHWORKS contract with Birmingham City School District is valued at Not to exceed $150,000.00, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agendapacket record, structured as a not-to-exceed (ceiling) agreement.

Where was this contract approved?

This contract appears in Birmingham City Schools AgendaPacket Board Meeting October 6, 2026 (AgendaPacket), dated October 6, 2026 from Birmingham City School District. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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What other contracts does FRESHWORKS hold?

FRESHWORKS may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

What is Birmingham City School District currently buying?

Explore Birmingham City School District's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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