CONTRACTDISCUSSSED

Freshworks IT ticketing system procurement discussed

Disclosed value: $58,797.60; From agendapacket
Document date: Jun 17, 2026

What it covers

The Board received information on a $58,797.60 procurement with Freshworks, Inc. for an IT ticketing system. The software will help IT track support requests and actions across the College.

Who holds it

Freshworks Inc holds this technology contract with Baltimore City Community College. Its other public contracts on record include work for Arlington village and Erie City SD.

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Contract details

Contract type: Technology
Amount: $58,797.60
Document date: June 17, 2026
Vendor: Freshworks Inc
Agency: Baltimore City Community College
Source document: Baltimore City Community College AgendaPacket Board of Trustees Meeting 2026-06-17 (AgendaPacket)

Freshworks Inc's other public contracts

Arlington village, IllinoisVillage Pays Freshworks $1,743 for Software · Oct 19, 2026$1.7K Erie City SD, PennsylvaniaErie District Renews Freshworks Help Desk Software · Oct 14, 2026Undisclosed Erie City SD, PennsylvaniaErie Schools Approves Freshworks Service Subscription · Oct 14, 2026$4.6K Los Angeles Community College District Office, CaliforniaDistrict Ratifies Freshworks Help Desk License · Oct 7, 2026$2K Pasadena Unified, CaliforniaPUSD Approves Freshworks Technology Services · Sep 21, 2026$46.9K All Freshworks Inc contractsVendor profile

More Baltimore City Community College contracts

American Public MediaRadio Programming Procurement Identified With American Public Media · Oct 15, 2026$35.1K Ellucian LLPERP Software Maintenance Support Goes Before Committee · Oct 15, 2026$4.6M Ec America IncBlueCat Network Maintenance Procurement Enters Year Two · Oct 15, 2026$30.7K Daly Computers IncWi-Fi Access Point Change Order Proposed for Daly · Oct 15, 2026 Sussex Environmental ServicesEnvironmental Testing Procurement Reported After Flood · Sep 16, 2026$1.4K All Baltimore City Community College activityAgency profile

Questions about this contract

Who was awarded the technology contract by Baltimore City Community College?

Freshworks Inc was awarded this technology contract by Baltimore City Community College, as recorded on June 17, 2026. The contract value is $58,797.60.

How much is the Freshworks Inc contract with Baltimore City Community College worth?

The Freshworks Inc contract with Baltimore City Community College is valued at $58,797.60, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in Baltimore City Community College AgendaPacket Board of Trustees Meeting 2026-06-17 (AgendaPacket), dated June 17, 2026 from Baltimore City Community College. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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What other contracts does Freshworks Inc hold?

Freshworks Inc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

What is Baltimore City Community College currently buying?

Explore Baltimore City Community College's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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