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TECHNOLOGYONGOING

city-of-watertown-library-director-s-report-october-8-2025_678.pdf

Library Reports Ongoing Issues With Sierra System

City of WatertownSIERRAOctober 8, 2025

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WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Description

The Watertown Free Public Library reports ongoing technical disruptions with the Sierra system, which continue to impact staff workflow while services remain operational. Staff are adapting processes while the underlying technology issues are addressed.

Contract Details

Vendor

SIERRA

Agency

City of Watertown, MA

Contract Type

TECHNOLOGY

Document Date

October 8, 2025

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