CONTRACTRENEWED

Annual IT Ticketing System Renewal with Freshworks, Inc.

Baltimore City Community College logoBaltimore City Community College
Disclosed value
$58,797.60
From agendapacket
Document date
May 14, 2026
Term
06/30/2026 – 06/29/2027
Renews
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The 30-second brief

What it covers

Baltimore City Community College renewed a sole-source contract with Freshworks, Inc. for $58,797.60 for the college's IT ticketing system to ensure uninterrupted help desk operations from June 30, 2026 through June 29, 2027.

Who holds it

Freshworks Inc holds this technology contract with Baltimore City Community College. Its other public contracts on record include work for Arlington village and Erie City SD.

What happens next

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Contract details

Contract type
Technology
Amount
$58,797.60
Document date
May 14, 2026
Term
06/30/2026 – 06/29/2027
Renews
On record
Source document
Baltimore City Community College Finance Committee AgendaPacket 2026-05-14 (AgendaPacket)

Freshworks Inc's other public contracts

More Baltimore City Community College contracts

Questions about this contract

Who was awarded the technology contract by Baltimore City Community College?

Freshworks Inc was awarded this technology contract by Baltimore City Community College, as recorded on May 14, 2026. The contract value is $58,797.60.

How much is the Freshworks Inc contract with Baltimore City Community College worth?

The Freshworks Inc contract with Baltimore City Community College is valued at $58,797.60, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in Baltimore City Community College Finance Committee AgendaPacket 2026-05-14 (AgendaPacket), dated May 14, 2026 from Baltimore City Community College. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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What other contracts does Freshworks Inc hold?

Freshworks Inc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

What is Baltimore City Community College currently buying?

Explore Baltimore City Community College's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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