The School District of Philadelphia Board of Education Public Meeting Agenda Packet 2026-05-28
District Extends Onflo Customer Service Platform Contract
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Description
The School District seeks to amend its contract with K12 Insight, LLC, adding $1,418,040 and extending the Let’s Talk (Onflo) customer service platform through June 30, 2031. The platform centralizes and tracks stakeholder inquiries across the District, with two optional renewal years at $283,608 each.
Contract Details
Contract Amount
Additional $1,418,040 (total compensation $2,299,589; $283,608 per option year)
Vendor
K12 INSIGHT LLC
Agency
Philadelphia IU 26, PA
Contract Type
TECHNOLOGY
Document Date
May 28, 2026
Contract Term
Amended end date 6/30/2031 (original 5/1/2023 – 6/30/2026), with two 1-year renewal options at $283,608 each
Renewal Date
2031-06-30
Renewal Info
Two 1-year renewal options at a fixed $283,608 per option period beyond the amended term ending 6/30/2031.
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The School District of Philadelphia Board of Education Public Meeting Agenda 2026-05-28
The School District of Philadelphia Board of Education Public Meeting Agenda 2026-05-28
The School District of Philadelphia Board of Education Public Meeting Agenda 2026-05-28
The School District of Philadelphia Board of Education Public Meeting Agenda 2026-05-28
The School District of Philadelphia Board of Education Public Meeting Agenda 2026-05-28
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