City of Elgin city Awards Technology Contract to Citibot Inc (December 2025)
City of Elgin cityCity · Elgin, IL- Disclosed value
- $29,800 (Year 1); $21,600 (Year 2); $23,300 (Year 3)
- From agenda
- Approved
- Dec 17, 2025
The 30-second brief
Elgin executed a three-year purchase agreement with Citibot, Inc. for AI-based web and text chatbot services, with annual payments of $29,800, $21,600, and $23,300. The deal covers implementation, hosting, support, and Salesforce CRM integration to enhance resident self-service and 311 workflows.
Citibot Inc holds this technology contract with City of Elgin city. Its other public contracts on record include work for City of Westlake and City of Winter Haven.
Term as filed: Three annual terms of 365 days each beginning on the Effective Date (Year 1, Year 2, Year 3).
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Contract details
- Contract type
- Technology
- Amount
- $29,800 (Year 1); $21,600 (Year 2); $23,300 (Year 3)
- Document date
- December 17, 2025
- Term
- Three annual terms of 365 days each beginning on the Effective Date (Year 1, Year 2, Year 3)
- Vendor
- Citibot Inc
- Agency
- City of Elgin city
- Source document
- city_council_committee_of_the_whole_meeting_agenda.pdf (Agenda)
Citibot Inc's other public contracts
More City of Elgin city contracts
Questions about this contract
Who was awarded the technology contract by City of Elgin city?
Citibot Inc was awarded this technology contract by City of Elgin city, as recorded on December 17, 2025. The contract value is $29,800 (Year 1); $21,600 (Year 2); $23,300 (Year 3).
How much is the Citibot Inc contract with City of Elgin city worth?
The Citibot Inc contract with City of Elgin city is valued at $29,800 (Year 1); $21,600 (Year 2); $23,300 (Year 3), covering technology work.
What type of contract is this?
This is a Technology contract, documented as a agenda record.
Where was this contract approved?
This contract appears in city_council_committee_of_the_whole_meeting_agenda.pdf (Agenda), dated December 17, 2025 from City of Elgin city. Civic IQ extracts contract records directly from agency meeting documents and solicitations.
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What other contracts does Citibot Inc hold?
Citibot Inc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.
What is City of Elgin city currently buying?
Explore City of Elgin city's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.