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Bid Issued for Freshworks ITSM System February 2026–January 2031

Chicago Housing Authority logoChicago Housing Authority
Document date
Feb 1, 2026
Term
February 2026 – January 2031
Renews
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The 30-second brief

What it covers

Chicago Housing Authority issued a bid for an ITSM system from Freshworks Inc. for the period February 2026 through January 2031. Bid is pending final award and contract amount has not been disclosed.

Who holds it

Freshworks Inc holds this technology contract with Chicago Housing Authority. Its other public contracts on record include work for Arlington village and Erie City SD.

What happens next

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Contract details

Contract type
Technology
Document date
February 1, 2026
Term
February 2026 – January 2031
Renews
On record
Vendor
Freshworks Inc
Agency
Chicago Housing Authority
Source document
freshworks_itsm_system_bid_feb_2026_to_jan_2031.md (Bid)

Freshworks Inc's other public contracts

Arlington village, IllinoisVillage Pays Freshworks $1,743 for Software · Oct 19, 2026$1.7KErie City SD, PennsylvaniaErie District Renews Freshworks Help Desk Software · Oct 14, 2026UndisclosedErie City SD, PennsylvaniaErie Schools Approves Freshworks Service Subscription · Oct 14, 2026$4.6KLos Angeles Community College District Office, CaliforniaDistrict Ratifies Freshworks Help Desk License · Oct 7, 2026$2KPasadena Unified, CaliforniaPUSD Approves Freshworks Technology Services · Sep 21, 2026$46.9KAll Freshworks Inc contractsVendor profile

More Chicago Housing Authority contracts

United States Department of Housing and Urban DevelopmentCHA Approves $2.3M HUD Jobs Plus Grant · Sep 15, 2026$2.3MBryn Mawr Belle Shore ApartmentsCHA Extends HAP Contract for Bryn Mawr Belle Shore · Sep 15, 2026Chicago Housing AuthorityCHA Approves Liability Insurance Purchase · Sep 15, 2026UndisclosedHUDCHA Accepts Jobs Plus Grant · Sep 15, 2026UndisclosedErnst & YoungCHA Accepts Ernst & Young Audit Report · Sep 15, 2026UndisclosedAll Chicago Housing Authority activityAgency profile

Questions about this contract

Who was awarded the technology contract by Chicago Housing Authority?

Freshworks Inc was awarded this technology contract by Chicago Housing Authority, as recorded on February 1, 2026.

What type of contract is this?

This is a Technology contract, documented as a bid record.

Where was this contract approved?

This contract appears in freshworks_itsm_system_bid_feb_2026_to_jan_2031.md (Bid), dated February 1, 2026 from Chicago Housing Authority. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Freshworks Inc hold?

Freshworks Inc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

Show 1 more question

What is Chicago Housing Authority currently buying?

Explore Chicago Housing Authority's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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