CONSULTINGRECOMMENDED

Five-Year Elite Customer Service Contract with Northridge Group

Mesa Water District intends to enter a five-year contract with The Northridge Group, Inc. for $94,380 plus a 10% contingency, totaling up to $103,818, to train staff and optimize the Elite Customer Service Program. The long-term engagement will focus on enhancing customer service performance and service quality.

Document date · April 8, 2026

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
$94,380 plus 10% contingency; total not to exceed $103,818
Contract type
CONSULTING
Contract term
Five-year contract
Renewal
New five-year consulting contract for Elite Customer Service Program training and optimization, with a 10% contingency allowance.
Document type
Agenda
Source document
Mesa Water District Board of Directors Meeting Agenda April 2026

Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the consulting contract by Mesa Consolidated Water Dist?

The Northridge Group Inc was awarded this consulting contract by Mesa Consolidated Water Dist, as recorded on April 8, 2026. The contract value is $94,380 plus 10% contingency; total not to exceed $103,818.

How much is the The Northridge Group Inc contract with Mesa Consolidated Water Dist worth?

The The Northridge Group Inc contract with Mesa Consolidated Water Dist is valued at $94,380 plus 10% contingency; total not to exceed $103,818, covering consulting work.

What type of contract is this?

This is a Consulting contract, documented as a agenda record, structured as a not-to-exceed (ceiling) agreement.

Where was this contract approved?

This contract appears in Mesa Water District Board of Directors Meeting Agenda April 2026 (Agenda), dated April 8, 2026 from Mesa Consolidated Water Dist. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does The Northridge Group Inc hold?

The Northridge Group Inc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View The Northridge Group Inc's profile

What is Mesa Consolidated Water Dist currently buying?

Explore Mesa Consolidated Water Dist's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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