City questions performance of Passio transit app
City of WatertownCity · Watertown, NY- Document date
- Aug 20, 2025
The 30-second brief
The Commission discussed ongoing problems with the Passio transit application and directed the Transit Supervisor to contact the vendor to resolve performance issues. If Passio does not correct the problems, CitiBus will seek a new technology provider.
PASSIO holds this technology contract with City of Watertown. Its other public contracts on record include work for Canby Area Transit and Selkirks-Pend Oreille Transit Authority.
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Contract details
- Contract type
- Technology
- Document date
- August 20, 2025
- Vendor
- PASSIO
- Agency
- City of Watertown
- Source document
- City of Watertown Transportation Commission Meeting Minutes August 2025 (Minutes)
PASSIO's other public contracts
More City of Watertown contracts
Questions about this contract
Who was awarded the technology contract by City of Watertown?
PASSIO was awarded this technology contract by City of Watertown, as recorded on August 20, 2025.
What type of contract is this?
This is a Technology contract, documented as a minutes record.
Where was this contract approved?
This contract appears in City of Watertown Transportation Commission Meeting Minutes August 2025 (Minutes), dated August 20, 2025 from City of Watertown. Civic IQ extracts contract records directly from agency meeting documents and solicitations.
What other contracts does PASSIO hold?
PASSIO may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.
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What is City of Watertown currently buying?
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