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IT ticketing system procurement with Freshworks

Baltimore City Community College logoBaltimore City Community College
Disclosed value
$58,797.60
From agenda
Document date
May 20, 2026

The 30-second brief

What it covers

Baltimore City Community College reported a $58,797.60 procurement with Freshworks, Inc. for an IT ticketing system. The item appeared in the Finance/Audit Committee section as an informational procurement between $25,000 and $99,999.

Who holds it

Freshworks Inc holds this technology contract with Baltimore City Community College. Its other public contracts on record include work for Arlington village and Erie City SD.

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Contract details

Contract type
Technology
Amount
$58,797.60
Document date
May 20, 2026
Vendor
Freshworks Inc
Agency
Baltimore City Community College
Source document
Baltimore City Community College Board of Trustees Open Session Agenda 2026-05-20 (Agenda)

Freshworks Inc's other public contracts

Arlington village, IllinoisVillage Pays Freshworks $1,743 for Software · Oct 19, 2026$1.7KErie City SD, PennsylvaniaErie District Renews Freshworks Help Desk Software · Oct 14, 2026UndisclosedErie City SD, PennsylvaniaErie Schools Approves Freshworks Service Subscription · Oct 14, 2026$4.6KLos Angeles Community College District Office, CaliforniaDistrict Ratifies Freshworks Help Desk License · Oct 7, 2026$2KPasadena Unified, CaliforniaPUSD Approves Freshworks Technology Services · Sep 21, 2026$46.9KAll Freshworks Inc contractsVendor profile

More Baltimore City Community College contracts

American Public MediaRadio Programming Procurement Identified With American Public Media · Oct 15, 2026$35.1KEllucian LLPERP Software Maintenance Support Goes Before Committee · Oct 15, 2026$4.6MEc America IncBlueCat Network Maintenance Procurement Enters Year Two · Oct 15, 2026$30.7KDaly Computers IncWi-Fi Access Point Change Order Proposed for Daly · Oct 15, 2026Sussex Environmental ServicesEnvironmental Testing Procurement Reported After Flood · Sep 16, 2026$1.4KAll Baltimore City Community College activityAgency profile

Questions about this contract

Who was awarded the technology contract by Baltimore City Community College?

Freshworks Inc was awarded this technology contract by Baltimore City Community College, as recorded on May 20, 2026. The contract value is $58,797.60.

How much is the Freshworks Inc contract with Baltimore City Community College worth?

The Freshworks Inc contract with Baltimore City Community College is valued at $58,797.60, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agenda record.

Where was this contract approved?

This contract appears in Baltimore City Community College Board of Trustees Open Session Agenda 2026-05-20 (Agenda), dated May 20, 2026 from Baltimore City Community College. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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What other contracts does Freshworks Inc hold?

Freshworks Inc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

What is Baltimore City Community College currently buying?

Explore Baltimore City Community College's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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