York Technical College Navigate360 Student Success CRM Sole Source Quote 2026
York Technical CollegeHigher Ed · Rock Hill, SC- Due
- Jun 30, 2026
- Deadline passed
- Posted
- Apr 27, 2026
- Contract term
- 3 years
- Primary contact
- Tina Balser
The 30-second brief
York Technical College is procuring the Navigate360 student success and retention platform from EAB Global, Inc. via a sole source determination. The procurement covers an integrated CRM solution for proactive advising, early alerts, appointment scheduling, coordinated case management, student communications, and predictive analytics. The contract term spans three years from July 1, 2026, to June 30, 2029, with annual fees increasing from $101,040 to $107,193. The sole source justification is based on the need for continuity of existing workflows, historical data migration, and the cost-prohibitive nature of retraining staff on a new platform. Signed order forms must be returned to Tina Balser at EAB by June 30, 2026.
Navigate360 platform, Student Engagement Hub, Student Success Collaborative (SSC) - Strategic Care, Software maintenance, Technical support, User training resources
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Summary
York Technical College is procuring the Navigate360 student success and retention platform from EAB Global, Inc. via a sole source determination.
The procurement covers an integrated CRM solution for proactive advising, early alerts, appointment scheduling, coordinated case management, student communications, and predictive analytics. The contract term spans three years from July 1, 2026, to June 30, 2029, with annual fees increasing from $101,040 to $107,193. The sole source justification is based on the need for continuity of existing workflows, historical data migration, and the cost-prohibitive nature of retraining staff on a new platform. Signed order forms must be returned to Tina Balser at EAB by June 30, 2026.
REQUIRED DELIVERABLES
6- Navigate360 platform
- Student Engagement Hub
- Student Success Collaborative (SSC) - Strategic Care
- Software maintenance
- Technical support
- User training resources
REQUIRED ATTACHMENTS
Program Scope
- Scope location
- Rock Hill, SC
Questions about this QUOTE
How do I respond to this Quote from York Technical College?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is June 30, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. For questions, contact Tina Balser.
Can small businesses or minority-owned firms bid on this Quote?
Most government agencies, including York Technical College in SC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the Quote submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Tina Balser. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Navigate360 platform, Student Engagement Hub, Student Success Collaborative (SSC) - Strategic Care, Software maintenance, Technical support, User training resources. Proposals should clearly address how each deliverable will be met.
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Where can I find more RFPs from York Technical College?
All active and historical solicitations from York Technical College are tracked and searchable. As a higher ed agency, York Technical College regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this Quote?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Program Scope. Review the full document from York Technical College for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Rock Hill, SC. Review the full solicitation for detailed scope requirements.