Washington Headquarters Services Customer Care Prototyping CSO 2026
Washington Headquarters Services, State Agency, VA·State Agency
- Primary Contact
- Gabriela Hurte
- Scope Location
- Arlington, VA
- Submission Address
- 1700 N Moore St, Suite 1425, Arlington, VA, 22209
SUMMARY
Washington Headquarters Services is seeking commercial solutions for prototyping customer-facing product support capabilities to enable rapid reaction to stimuli. Submissions are due by November 4, 2026, at their Arlington, VA location.
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Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this Quote from Washington Headquarters Services?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 4, 2026. Submissions should be delivered to: 1700 N Moore St, Suite 1425, Arlington, VA, 22209. For questions, contact Gabriela Hurte.
Is this solicitation still open for submissions?
Based on the posted deadline of November 4, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this Quote?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Washington Headquarters Services for the complete list.
Can small businesses or minority-owned firms bid on this Quote?
Most government agencies, including Washington Headquarters Services in VA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the Quote submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Gabriela Hurte. Questions and answers are typically shared with all prospective bidders.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Arlington, VA. Review the full solicitation for detailed scope requirements.
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