Wakulla County Information Technology (IT) Services - RFP 2025-15
Wakulla CountyCounty · Wakulla County, FL- Due
- Aug 5, 2025
- Deadline passed
- Posted
- Jul 3, 2025
- Contract term
- 3 years
- Primary contact
- Berkleigh Nowak
- (850) 926-0919
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THE 30-SECOND BRIEF
Wakulla County seeks proposals from qualified firms for comprehensive Information Technology (IT) Services across all county offices under the Board of County Commissioners. The scope encompasses four primary tasks: IT Backbone including Microsoft 365, server and infrastructure management for physical and virtual servers, networking and connectivity, 24/7 helpdesk and user support, and DNS/domain management; IT hardware procurement, lifecycle management, vendor management, and strategic IT planning; telecommunications and VOIP conversion; and cybersecurity, compliance, EDR, and ZTNA implementation. The current network supports approximately 7 on-premises and virtual servers, 175 client endpoints, 13 firewalls, 5 routers, 16 switches, 20 access points, 225 physical phones, and 10 fax-capable devices. Proposals are due by August 5, 2025, at 3:00 P.M. EST, with questions due by July 17, 2025. The contract term is an initial three (3) years with options to renew for two (2) additional one-year terms.
Task 1: Information Technology Backbone (Cloud Services & Collaboration, Server & Infrastructure Management, Networking & Connectivity, Helpdesk & User Support, DNS and Domain Management); Task 2: Information Technology Hardware, Vendor Management and Consulting (Hardware Procurement & Lifecycle Management, Vendor Management, Consulting & Strategic IT Planning); Task 3: Telecommunications (VOIP solution conversion); Task 4: Cybersecurity (Cybersecurity & Compliance, EDR, ZTNA)
Qualifications of Firm: 25, Project Approach: 25, Key Staff Qualifications: 20, Relevant Firm Experience: 20, Oral Presentation: 10, Cost Proposal: 10
SUMMARY
Wakulla County seeks proposals from qualified firms for comprehensive Information Technology (IT) Services across all county offices under the Board of County Commissioners.
The scope encompasses four primary tasks: IT Backbone including Microsoft 365, server and infrastructure management for physical and virtual servers, networking and connectivity, 24/7 helpdesk and user support, and DNS/domain management; IT hardware procurement, lifecycle management, vendor management, and strategic IT planning; telecommunications and VOIP conversion; and cybersecurity, compliance, EDR, and ZTNA implementation. The current network supports approximately 7 on-premises and virtual servers, 175 client endpoints, 13 firewalls, 5 routers, 16 switches, 20 access points, 225 physical phones, and 10 fax-capable devices. Proposals are due by August 5, 2025, at 3:00 P.M. EST, with questions due by July 17, 2025. The contract term is an initial three (3) years with options to renew for two (2) additional one-year terms.
EVALUATION CRITERIA
6- Qualifications of Firm: 25
- Project Approach: 25
- Key Staff Qualifications: 20
- Relevant Firm Experience: 20
- Oral Presentation: 10
- Cost Proposal: 10
REQUIRED DELIVERABLES
Task 1: Information Technology Backbone (Cloud Services & Collaboration, Server & Infrastructure Management, Networking & Connectivity, Helpdesk & User Support, DNS and Domain Management); Task 2: Information Technology Hardware, Vendor Management and Consulting (Hardware Procurement & Lifecycle Management, Vendor Management, Consulting & Strategic IT Planning); Task 3: Telecommunications (VOIP solution conversion); Task 4: Cybersecurity (Cybersecurity & Compliance, EDR, ZTNA)
REQUIRED ATTACHMENTS
18- Form No. 4 Indemnification and Hold Harmless Statement
- Form No. 5 Public Entity Crimes Sworn Statement
- Form No. 6 Equal Employment Opportunity/Affirmative Action Statement
- Form No. 7 Drug Free Workplace Certification
- Form No. 8 Conflicts of Interest Disclosure
- Form No. 9 Non-Collusion Affidavit
- Form No. 10 Ethics Clause
- Form No. 11 List of Proposed Sub-Contractors
- Form No. 12 Certification Regarding Debarment
- Suspension
- Other Responsibility Matters - Primary Covered Transactions
- Form No. 13 E-Verify Compliance Certification
- Form No. 14 Insurance Certification
- Form No. 15 Comments on Proposed Contract
- Sunbiz registration webpage
- Reference letters
- Resumes
- Cost proposal
- Submit to
- Wakulla County Board of County Commissioners, ATTN: RFP 2025-15, 3093 Crawfordville Highway, Crawfordville, FL 32327
- Duration
- 60 months
- Scope location
- Crawfordville, FL
Questions about this RFP
How do I respond to this RFP from Wakulla County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 5, 2025. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Wakulla County Board of County Commissioners, ATTN: RFP 2025-15, 3093 Crawfordville Highway, Crawfordville, FL 32327. For questions, contact Berkleigh Nowak.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Wakulla County in FL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Berkleigh Nowak at (850) 926-0919. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Task 1: Information Technology Backbone (Cloud Services & Collaboration, Server & Infrastructure Management, Networking & Connectivity, Helpdesk & User Support, DNS and Domain Management); Task 2: Information Technology Hardware, Vendor Management and Consulting (Hardware Procurement & Lifecycle Man. Proposals should clearly address how each deliverable will be met.
Can I search RFPs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Qualifications of Firm: 25, Project Approach: 25, Key Staff Qualifications: 20, Relevant Firm Experience: 20, Oral Presentation: 10, Cost Proposal: 10" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Wakulla County?
All active and historical solicitations from Wakulla County are tracked and searchable. As a county agency, Wakulla County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Form No. 4 Indemnification and Hold Harmless Statement, Form No. 5 Public Entity Crimes Sworn Statement, Form No. 6 Equal Employment Opportunity/Affirmative Action Statement, Form No. 7 Drug Free Work. Review the full document from Wakulla County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Crawfordville, FL. Review the full solicitation for detailed scope requirements.