Village of Keremeos Complete Information Technology (IT) Services RFP 2026-01
Village of KeremeosCity · Keremeos, BC- Due
- Aug 3, 2026
- Deadline passed
- Posted
- Jul 6, 2026
- Contract term
- 3 years
- Primary contact
- Don Bishop
- (250) 499-2711
The 30-second brief
The Village of Keremeos is soliciting proposals for comprehensive managed IT services, including service desk, cybersecurity, and infrastructure support for 14+ users across multiple municipal sites. Proposals are due August 3, 2026.
Monthly service reports, Quarterly service review meetings, Annual IT roadmap/budget planning, Annual disaster recovery exercise report, Current network diagrams and asset inventory
Understanding of requirements (15%), Service model and SLAs (20%), Cybersecurity and privacy (20%), Technical approach and lifecycle planning (15%), Experience and references (10%), Transition readiness (5%), Pricing (15%)
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Summary
The Village of Keremeos is soliciting proposals for comprehensive managed IT services, including service desk, cybersecurity, and infrastructure support for 14+ users across multiple municipal sites. Proposals are due August 3, 2026.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
5- Monthly service reports
- Quarterly service review meetings
- Annual IT roadmap/budget planning
- Annual disaster recovery exercise report
- Current network diagrams and asset inventory
REQUIRED ATTACHMENTS
8- Signed cover letter
- Completed pricing template
- Service model and SLA commitments
- Cybersecurity approach
- Transition/onboarding plan
- References
- Insurance confirmation
- List of subcontractors
REQUIRED STAFFING
4- Submit to
- [email protected]
- Duration
- 60 months
- Scope location
- Keremeos, BC
Questions about this RFP
How do I respond to this RFP from Village of Keremeos?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 3, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Don Bishop.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Village of Keremeos in BC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Don Bishop at (250) 499-2711. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Primary account manager, Service manager, Technical escalation lead, Security escalation contact. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Monthly service reports, Quarterly service review meetings, Annual IT roadmap/budget planning, Annual disaster recovery exercise report, Current network diagrams and asset inventory. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Understanding of requirements (15%), Service model and SLAs (20%), Cybersecurity and privacy (20%), Technical approach and lifecycle planning (15%), Experience and references (10%), Transition readine..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Village of Keremeos?
All active and historical solicitations from Village of Keremeos are tracked and searchable. As a city agency, Village of Keremeos regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Signed cover letter, Completed pricing template, Service model and SLA commitments, Cybersecurity approach, Transition/onboarding plan, References, Insurance confirmation, List of subcontractors. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Village of Keremeos for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Keremeos, BC. Review the full solicitation for detailed scope requirements.