University of Michigan - ServiceNow Licensing & Strategic Partner Services RFP-0012356-TECH-2026
University of Michigan Board of Regents, Ann Arbor, MI·State
Track University of Michigan Board of Regents solicitations
Get alerted when University of Michigan Board of Regents posts a new RFP, and see the pre-RFP signals months before it publishes.
- Reported Agency
- University of Michigan
- Primary Contact
- Jared Wacker · (734) 764-3664
- Contract Term
- 3 years
- Duration
- 60 months
- Submission Address
- [email protected]
SUMMARY
The University of Michigan seeks proposals for ServiceNow licensing, subscription management, and advisory and professional services for Michigan Medicine's enterprise platform strategy and ITSM consolidation. The scope covers licensing and subscription management aligned with product SKUs, advisory and professional services for platform optimization, operational support, upgrades, and enterprise expansion support for approximately 53,000+ platform users. Suppliers are requested to propose pricing for an initial 3-year term with two optional 1-year renewal periods, for a maximum potential contract duration of 5 years. Proposals are due by September 11, 2026, and must include pricing for SKUs listed in Attachment F.
This was decided in a budget meeting long before the RFP was public. Civic IQ had it then. The next one doesn't have to get away.
Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from University of Michigan Board of Regents?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 11, 2026. Submissions should be delivered to: [email protected]. For questions, contact Jared Wacker.
Where can I find more RFPs from University of Michigan Board of Regents?
All active and historical solicitations from University of Michigan Board of Regents are tracked and searchable. As a state agency, University of Michigan Board of Regents regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from University of Michigan Board of Regents for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including University of Michigan Board of Regents in MI, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jared Wacker at (734) 764-3664. Questions and answers are typically shared with all prospective bidders.
Bring us your territory.
We'll show you what is forming.
B2G and SLED sales intelligence. Surface government procurement signals from 100,000+ state, local, and education agencies months before the RFP.