University of Iowa - Athletics Outbound and Inbound Sales - 18684 (2026)
University Of IowaHigher Ed · Iowa City, IA- Due
- Oct 14, 2026
- Deadline passed
- Posted
- Sep 16, 2026
- Contract term
- 2 years
- Primary contact
- Bonnie Thornton
- (319) 335-2209
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THE 30-SECOND BRIEF
The University of Iowa seeks proposals from qualified firms to provide outbound and inbound ticket sales, fan development, and customer service staff for the University of Iowa Athletics Department. The scope involves managing ticket sales, renewals, and retention for football, men's and women's basketball, wrestling, and Hawkeye tours, utilizing CRM and business analytics software that integrates with Paciolan and Equipe HQ. The contract term is two years with three optional one-year extensions. Submission deadline is October 14, 2026, with a question cutoff date of September 30, 2026. Proposals must be submitted via the eBid system and include audited financial statements and a detailed proposal.
Presentation of the materials outlined herein, scope and nature of services
SUMMARY
The University of Iowa seeks proposals from qualified firms to provide outbound and inbound ticket sales, fan development, and customer service staff for the University of Iowa Athletics Department.
The scope involves managing ticket sales, renewals, and retention for football, men's and women's basketball, wrestling, and Hawkeye tours, utilizing CRM and business analytics software that integrates with Paciolan and Equipe HQ. The contract term is two years with three optional one-year extensions. Submission deadline is October 14, 2026, with a question cutoff date of September 30, 2026. Proposals must be submitted via the eBid system and include audited financial statements and a detailed proposal.
EVALUATION CRITERIA
Presentation of the materials outlined herein, scope and nature of services
REQUIRED ATTACHMENTS
Proposal, Audited Financial Statements
- Submit to
- https://uiebid.ionwave.net/PublicDetail.aspx?bidID=7864&SourceType=2
- Duration
- 60 months
- Scope location
- Iowa City, IA
- Reported agency
- University of Iowa
Questions about this RFP
How do I respond to this RFQ from University Of Iowa?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 14, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://uiebid.ionwave.net/PublicDetail.aspx?bidID=7864&SourceType=2. For questions, contact Bonnie Thornton.
Can small businesses or minority-owned firms bid on this RFQ?
Most government agencies, including University Of Iowa in IA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFQ submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Bonnie Thornton at (319) 335-2209. Questions and answers are typically shared with all prospective bidders.
Can I search RFQs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Presentation of the materials outlined herein, scope and nature of services" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from University Of Iowa?
All active and historical solicitations from University Of Iowa are tracked and searchable. As a higher ed agency, University Of Iowa regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 2 years. Contract terms may include renewal options.
What documents are required to bid on this RFQ?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Proposal, Audited Financial Statements. Review the full document from University Of Iowa for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Iowa City, IA. Review the full solicitation for detailed scope requirements.