Town of Wake Forest Aquatics Operations Management Staffing Services RFP #0001-FY27-PRCR 2026
Town of Wake Forest, Town of Wake Forest, NC·City
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- Primary Contact
- Hollie Aldridge · (919) 435-9489
- Contract Term
- 3 years
- Duration
- 60 months
- Scope Location
- Wake Forest, NC
- Submission Address
- 234 Friendship Chapel Road, Wake Forest, NC 27587
SUMMARY
The Town of Wake Forest Parks, Recreation, and Cultural Resources Department (WFPRCR) is seeking proposals for the operation, management, and staffing of the Holding Park Aquatic Center and Joey McCrea Wiggins Park Sprayground. The contractor will be responsible for providing all necessary personnel including lifeguards, pool managers, gate attendants, and concession staff, as well as performing facility maintenance, chemical procurement, and off-season winterization. Key facilities include a competition pool, plunge pool, wading pool, and a VORTEX sprayground. The contract term is for three years beginning January 1, 2027, with two optional one-year renewals. Mandatory site visits are scheduled for September 10, 2026. Proposals are due by October 13, 2026, at 2:00 p.m. and must include proof of insurance, including $10,000,000 in Commercial General Liability.
EVALUATION CRITERIA
Understanding of Scope & Requirements (35%), Team Qualifications (25%), Project Cost (20%), References (15%), Legal History (5%)
REQUIRED DELIVERABLES
Cover Letter, Table of Contents, References, Work Samples, Legal History, Submittal Page, Fee Proposal
REQUIRED ATTACHMENTS
Professional References, Work Samples, Insurance Certificates, Drug-Free Workplace Proof
REQUIRED STAFFING ROLES
Lifeguards, Pool Manager, Gate Attendant, Concessions Personnel, Sprayground Attendants, Certified Pool Operator, Certified Swim Lesson Instructor
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Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from Town of Wake Forest?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 13, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: 234 Friendship Chapel Road, Wake Forest, NC 27587. For questions, contact Hollie Aldridge.
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Understanding of Scope & Requirements (35%), Team Qualifications (25%), Project Cost (20%), References (15%), Legal History (5%)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Town of Wake Forest?
All active and historical solicitations from Town of Wake Forest are tracked and searchable. As a city agency, Town of Wake Forest regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of October 13, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Professional References, Work Samples, Insurance Certificates, Drug-Free Workplace Proof. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Town of Wake Forest for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Town of Wake Forest in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Hollie Aldridge at (919) 435-9489. Questions and answers are typically shared with all prospective bidders.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Wake Forest, NC. Review the full solicitation for detailed scope requirements.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Lifeguards, Pool Manager, Gate Attendant, Concessions Personnel, Sprayground Attendants, Certified Pool Operator, Certified Swim Lesson Instructor. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Cover Letter, Table of Contents, References, Work Samples, Legal History, Submittal Page, Fee Proposal. Proposals should clearly address how each deliverable will be met.
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