Town of Osoyoos Request for Proposal for Managed Information Technology Services - 2025
Town of OsoyoosCity · Osoyoos, BC- Due
- Nov 14, 2025
- Deadline passed
- Posted
- Oct 10, 2025
- Primary contact
- Marg Coulson
- (250) 495-4626
The 30-second brief
The Town of Osoyoos invites proposals from information technology support providers for the provision of managed information technology services. Support services are required for approximately 60 staff and 80 licensing seats across six locations within the Town of Osoyoos, BC. Scope includes network monitoring and optimization, network design, installation and support, network security, helpdesk services (8:00 am to 5:00 pm PST), PC desktop device management, business continuity support, and IT asset management. Submission deadline is November 14, 2025, at 4:00 p.m. Local time. Proposals must be submitted in a closed envelope to the Town of Osoyoos office. Evaluation criteria include experience/ability to comply, availability of staff and office location, service-provision methodology, best value for proposed fees, references, value adds, and quality of proposal.
Proponent’s experience/ability to comply with all identified requirements within the Scope of Work (30), Availability of staff assigned to Osoyoos and location of Proponent’s office(s) (20), Proponent’s service-provision methodology (20), Osoyoos deemed best value for proposed fees (10), References and reputation of the Proponent (10), Value adds (5), Quality of proposal (5)
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Summary
The Town of Osoyoos invites proposals from information technology support providers for the provision of managed information technology services.
Support services are required for approximately 60 staff and 80 licensing seats across six locations within the Town of Osoyoos, BC. Scope includes network monitoring and optimization, network design, installation and support, network security, helpdesk services (8:00 am to 5:00 pm PST), PC desktop device management, business continuity support, and IT asset management. Submission deadline is November 14, 2025, at 4:00 p.m. Local time. Proposals must be submitted in a closed envelope to the Town of Osoyoos office. Evaluation criteria include experience/ability to comply, availability of staff and office location, service-provision methodology, best value for proposed fees, references, value adds, and quality of proposal.
EVALUATION CRITERIA
Proponent’s experience/ability to comply with all identified requirements within the Scope of Work (30), Availability of staff assigned to Osoyoos and location of Proponent’s office(s) (20), Proponent’s service-provision methodology (20), Osoyoos deemed best value for proposed fees (10), References and reputation of the Proponent (10), Value adds (5), Quality of proposal (5)
REQUIRED ATTACHMENTS
Certificate of Insurance
- Submit to
- 8707 Main Street, PO Box 3010, Osoyoos, B.C. V0H 1V0
- Scope location
- Osoyoos, BC
Questions about this RFP
How do I respond to this RFP from Town of Osoyoos?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 14, 2025. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: 8707 Main Street, PO Box 3010, Osoyoos, B.C. V0H 1V0. For questions, contact Marg Coulson.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Town of Osoyoos in BC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Marg Coulson at (250) 495-4626. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Proponent’s experience/ability to comply with all identified requirements within the Scope of Work (30), Availability of staff assigned to Osoyoos and location of Proponent’s office(s) (20), Proponent..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Town of Osoyoos?
All active and historical solicitations from Town of Osoyoos are tracked and searchable. As a city agency, Town of Osoyoos regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Certificate of Insurance. Review the full document from Town of Osoyoos for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Osoyoos, BC. Review the full solicitation for detailed scope requirements.