Town of Morristown - Morristown EMS Ambulance Billing Services RFP 2026
Town of MorristownCity · Morrisville, VT- Due
- Oct 9, 2026
- Deadline passed
- Posted
- Sep 17, 2026
- Primary contact
- Brent Raymond
- (802) 888-5147
The 30-second brief
The Town of Morristown, Vermont is soliciting sealed proposals from qualified and licensed ambulance billing firms to provide professional billing, collection, and accounts receivable management services for Morristown Emergency Medical Services (MEMS). The scope encompasses obtaining patient insurance information, billing ambulance patients, submitting claims directly to Medicare, Medicaid, and commercial insurers, denial and aging management, revenue reconciliation and reporting, and utilizing Vermont's SIREN ePCR platform. Proposals are due by October 9, 2026, at 1:00 PM, with written questions due by October 1, 2026. The selected contractor must maintain professional liability, commercial general liability, and cyber liability insurance, and ensure staff undergo criminal background checks.
Obtain patient insurance information and required billing data, Bill all ambulance patients receiving services, Review documentation and coordinate with MEMS personnel to resolve billing questions, Submit claims directly to Medicare, Medicaid, Commercial insurers, And other payers, Provide collection services consistent with MEMS policies, Work with collection agencies designated by the Municipality, Utilize Vermont's SIREN ePCR system and other applicable reporting platforms, Maintain all required billing software and system updates, Provide customer service support for patients regarding billing inquiries, Revenue Reconciliation and Reporting, Aging and Denial Management, PCR and Documentation Feedback, Billing Turnaround, Account Management and Performance Reviews
Firm's qualifications and relevant experience, Methodology and understanding of project objectives, Quality of references and prior performance, Cost effectiveness and overall value
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Summary
The Town of Morristown, Vermont is soliciting sealed proposals from qualified and licensed ambulance billing firms to provide professional billing, collection, and accounts receivable management services for Morristown Emergency Medical Services (MEMS).
The scope encompasses obtaining patient insurance information, billing ambulance patients, submitting claims directly to Medicare, Medicaid, and commercial insurers, denial and aging management, revenue reconciliation and reporting, and utilizing Vermont's SIREN ePCR platform. Proposals are due by October 9, 2026, at 1:00 PM, with written questions due by October 1, 2026. The selected contractor must maintain professional liability, commercial general liability, and cyber liability insurance, and ensure staff undergo criminal background checks.
EVALUATION CRITERIA
4- Firm's qualifications and relevant experience
- Methodology and understanding of project objectives
- Quality of references and prior performance
- Cost effectiveness and overall value
REQUIRED DELIVERABLES
Obtain patient insurance information and required billing data, Bill all ambulance patients receiving services, Review documentation and coordinate with MEMS personnel to resolve billing questions, Submit claims directly to Medicare, Medicaid, Commercial insurers, And other payers, Provide collection services consistent with MEMS policies, Work with collection agencies designated by the Municipality, Utilize Vermont's SIREN ePCR system and other applicable reporting platforms, Maintain all required billing software and system updates, Provide customer service support for patients regarding billing inquiries, Revenue Reconciliation and Reporting, Aging and Denial Management, PCR and Documentation Feedback, Billing Turnaround, Account Management and Performance Reviews
REQUIRED ATTACHMENTS
5- Cover Letter
- Commercial General Liability Insurance
- Professional Liability (Errors and Omissions) Insurance
- Cyber Liability Insurance
- Workers' Compensation Insurance as required by law
- Submit to
- [email protected] or Town Administration, Town of Morristown, 43 Portland Street, Morrisville, VT 05661
- Scope location
- Morrisville, VT
Questions about this RFP
How do I respond to this RFP from Town of Morristown?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 9, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected] or Town Administration, Town of Morristown, 43 Portland Street, Morrisville, VT 05661. For questions, contact Brent Raymond.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Town of Morristown in VT, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Brent Raymond at (802) 888-5147. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Obtain patient insurance information and required billing data, Bill all ambulance patients receiving services, Review documentation and coordinate with MEMS personnel to resolve billing questions, Submit claims directly to Medicare, Medicaid, Commercial insurers, And other payers, Provide collectio. Proposals should clearly address how each deliverable will be met.
Show 4 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Firm's qualifications and relevant experience, Methodology and understanding of project objectives, Quality of references and prior performance, Cost effectiveness and overall value" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Town of Morristown?
All active and historical solicitations from Town of Morristown are tracked and searchable. As a city agency, Town of Morristown regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Cover Letter, Commercial General Liability Insurance, Professional Liability (Errors and Omissions) Insurance, Cyber Liability Insurance, Workers' Compensation Insurance as required by law. Review the full document from Town of Morristown for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Morrisville, VT. Review the full solicitation for detailed scope requirements.