Town of Manchester - Townwide Multifunction Copier and Managed Print Services - RFP 26/27-1 (2026)
Town of ManchesterCity · Manchester, CT- Due
- Oct 23, 2026
- Deadline passed
- Posted
- Oct 2, 2026
- Primary contact
- Karen Freund
- (860) 647-3191
The 30-second brief
The Town of Manchester is seeking proposals from qualified firms to provide new multifunction copiers and printers (MFDs), along with comprehensive managed print services, print management software, maintenance, support, and consumable supplies. The intent of this RFP is to replace the Town's existing fleet with modern, secure, and efficient equipment across approximately 30 municipal buildings, utilizing a consolidated deployment model with secure access controls such as keypad PIN, RFID, or badge authentication. Respondents must provide options to lease and purchase, detailing costs per copy, monthly base costs, and terms including 36, 48, and 60 months. The submission deadline is October 23, 2026, at 11:00 AM, with a question deadline of October 20, 2026, and a non-mandatory pre-bid walk-through scheduled for October 14, 2026.
Quality and functionality of proposed equipment (14%), Effectiveness of print management solution (14%), Service and support capabilities (14%), Experience and qualifications (14%), Implementation Approach (14%), References (14%), Overall cost and pricing structure (16%)
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Summary
The Town of Manchester is seeking proposals from qualified firms to provide new multifunction copiers and printers (MFDs), along with comprehensive managed print services, print management software, maintenance, support, and consumable supplies.
The intent of this RFP is to replace the Town's existing fleet with modern, secure, and efficient equipment across approximately 30 municipal buildings, utilizing a consolidated deployment model with secure access controls such as keypad PIN, RFID, or badge authentication. Respondents must provide options to lease and purchase, detailing costs per copy, monthly base costs, and terms including 36, 48, and 60 months. The submission deadline is October 23, 2026, at 11:00 AM, with a question deadline of October 20, 2026, and a non-mandatory pre-bid walk-through scheduled for October 14, 2026.
EVALUATION CRITERIA
REQUIRED ATTACHMENTS
4- IRS Form W-9 Request for Taxpayer Identification Number and Certification
- Separate Cost Proposal
- Addenda
- Vendor Security Agreement
- Submit to
- https://secure.procurenow.com/portal/townofmanchester
- Scope location
- Manchester, CT
Questions about this RFP
How do I respond to this RFP from Town of Manchester?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 23, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://secure.procurenow.com/portal/townofmanchester. For questions, contact Karen Freund.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Town of Manchester in CT, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Karen Freund at (860) 647-3191. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Quality and functionality of proposed equipment (14%), Effectiveness of print management solution (14%), Service and support capabilities (14%), Experience and qualifications (14%), Implementation App..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Town of Manchester?
All active and historical solicitations from Town of Manchester are tracked and searchable. As a city agency, Town of Manchester regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: IRS Form W-9 Request for Taxpayer Identification Number and Certification, Separate Cost Proposal, Addenda, Vendor Security Agreement. Review the full document from Town of Manchester for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Manchester, CT. Review the full solicitation for detailed scope requirements.