Riverside Transit Agency Comprehensive Marketplace Survey RFP S26028 - 2026
Riverside Transit AgencyPublic Authority · Riverside, CA- Due
- Apr 6, 2026
- Deadline passed
- Posted
- Mar 9, 2026
- Primary contact
- Deanna Quevedo
- (951) 565-5130
The 30-second brief
Riverside Transit Agency (RTA) is conducting a multi-phase marketplace research initiative involving two surveys and customer journey mapping to evaluate satisfaction. Proposals are due April 6, 2026, at RTA's Riverside office.
Two marketplace surveys, Current-state customer journey map, Final analysis of customer satisfaction and loyalty trends
Get notified when Riverside Transit Agency posts the next one.
Get alerts freeFree account · 30-second setup · No credit card
Summary
Riverside Transit Agency (RTA) is conducting a multi-phase marketplace research initiative involving two surveys and customer journey mapping to evaluate satisfaction. Proposals are due April 6, 2026, at RTA's Riverside office.
REQUIRED DELIVERABLES
3- Two marketplace surveys
- Current-state customer journey map
- Final analysis of customer satisfaction and loyalty trends
- Submit to
- 1825 Third Street, Riverside, California, 92507
- Scope location
- Riverside, California
Questions about this RFP
How do I respond to this RFP from Riverside Transit Agency?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is April 6, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: 1825 Third Street, Riverside, California, 92507. For questions, contact Deanna Quevedo.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Riverside Transit Agency in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Deanna Quevedo at (951) 565-5130. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Two marketplace surveys, Current-state customer journey map, Final analysis of customer satisfaction and loyalty trends. Proposals should clearly address how each deliverable will be met.
Show 3 more questions
Where can I find more RFPs from Riverside Transit Agency?
All active and historical solicitations from Riverside Transit Agency are tracked and searchable. As a public authority agency, Riverside Transit Agency regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Riverside Transit Agency for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Riverside, California. Review the full solicitation for detailed scope requirements.