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New Jersey Motor Vehicle Commission - Extended Continuation of Existing Queuing Services for NJMVC - RFQ 2026

Motor Vehicle Commission | State of New Jersey logoMotor Vehicle Commission | State of New Jersey
Due
Nov 6, 2026
3 days left
Posted
Oct 28, 2026
Duration
7 months

The 30-second brief

What they're buying

New Jersey Motor Vehicle Commission issues a Request for Quote (RFQ) for the extended continuation of existing proprietary queuing services, system support, and maintenance provided by MVN and QMatic. The scope covers software and hardware maintenance, virtual, mobile and remote queuing, interactive queuing, SMS messaging, reporting and enterprise services, technical support, SLAs and service response times, Cradlepoint and WIFI services, additional license renewals, and Qmatic ticket supplies across no less than ten (10) NJMVC agency facilities. The performance period is from November 30, 2026, through June 30, 2027. Vendor questions are due by October 30, 2026, and quotes must be submitted via email to [email protected] no later than November 6, 2026.

What you must deliver

1. Virtual, Mobile and Remote Queuing; 2. Interactive Queuing; 3. Reporting and Enterprise Services; 4. SMS Messaging; 5. Technical Support/Management; 6. SLAs & Service Response time; 7. Hardware Maintenance; 8. Cradlepoint and WIFI Services; 9. Additional License Renewal; 10. Qmatic Ticket Supplies

How it's scored

Price

3 days left to submitDue Nov 6

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Summary

New Jersey Motor Vehicle Commission issues a Request for Quote (RFQ) for the extended continuation of existing proprietary queuing services, system support, and maintenance provided by MVN and QMatic.

The scope covers software and hardware maintenance, virtual, mobile and remote queuing, interactive queuing, SMS messaging, reporting and enterprise services, technical support, SLAs and service response times, Cradlepoint and WIFI services, additional license renewals, and Qmatic ticket supplies across no less than ten (10) NJMVC agency facilities. The performance period is from November 30, 2026, through June 30, 2027. Vendor questions are due by October 30, 2026, and quotes must be submitted via email to [email protected] no later than November 6, 2026.

EVALUATION CRITERIA

Price

REQUIRED DELIVERABLES

1. Virtual, Mobile and Remote Queuing; 2. Interactive Queuing; 3. Reporting and Enterprise Services; 4. SMS Messaging; 5. Technical Support/Management; 6. SLAs & Service Response time; 7. Hardware Maintenance; 8. Cradlepoint and WIFI Services; 9. Additional License Renewal; 10. Qmatic Ticket Supplies

Scope location
Trenton, NJ
Reported agency
New Jersey Motor Vehicle Commission

Questions about this RFQ

How do I respond to this RFQ from Motor Vehicle Commission | State of New Jersey?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 6, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: [email protected].

Can small businesses or minority-owned firms bid on this RFQ?

Most government agencies, including Motor Vehicle Commission | State of New Jersey in NJ, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFQ submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

What are the key deliverables?

The solicitation specifies the following deliverables: 1. Virtual, Mobile and Remote Queuing; 2. Interactive Queuing; 3. Reporting and Enterprise Services; 4. SMS Messaging; 5. Technical Support/Management; 6. SLAs & Service Response time; 7. Hardware Maintenance; 8. Cradlepoint and WIFI Services; 9. Additional License Renewal; 10. Qmatic Ticket Supplie. Proposals should clearly address how each deliverable will be met.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Price" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Motor Vehicle Commission | State of New Jersey?

All active and historical solicitations from Motor Vehicle Commission | State of New Jersey are tracked and searchable. As a state agency, Motor Vehicle Commission | State of New Jersey regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 7 months. Contract terms may include renewal options.

Is this solicitation still open for submissions?

Based on the posted deadline of November 6, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.

What documents are required to bid on this RFQ?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Motor Vehicle Commission | State of New Jersey for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Trenton, NJ. Review the full solicitation for detailed scope requirements.

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