Michigan State University Campus SMS Services RFP #932442 - 2026
Michigan State University, East Lansing, MI·Higher Ed
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- Primary Contact
- Christine Kavka · (517) 353-8012
- Contract Term
- 3 years
- Submission Address
- Electronic submission via email to [email protected]
SUMMARY
Michigan State University (MSU) is soliciting proposals for a Communications Platform as a Service (CPaaS) to supplement its on-premises telephony solution. The scope includes providing SMS, MMS, and RCS messaging via REST-based APIs, API-based telephony calls, and SIP trunking for backup services and 911 calls. The vendor must support 'split porting' to allow voice services to remain on the existing carrier while enabling messaging services. Requirements include 10DLC TCR campaign registration, support for Avaya Session Border Controllers, and 911 PSAP delivery with address mapping. Proposals are due September 16, 2026, with an expected three-year contract term starting in November 2026. Evaluation is based on technical requirements (50%), cost (20%), supplier risk/compliance (20%), and qualifications/experience (10%).
EVALUATION CRITERIA
Responses to technical requirements (50%), Suppliers Qualifications Experience and references (10%), Overall Cost to the University (20%), Supplier Risk and Compliance (20%)
REQUIRED DELIVERABLES
Written response to proposed solution, Respondent Information Sheet, Pricing Proposal (Schedule A), International Rate Card (Schedule B), Statement of Work response, HECVAT, VPAT, Master Service Agreement redlines
REQUIRED ATTACHMENTS
Schedule A, Schedule B, Schedule C
This was decided in a budget meeting long before the RFP was public. Civic IQ had it then. The next one doesn't have to get away.
Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from Michigan State University?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 16, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Electronic submission via email to [email protected]. For questions, contact Christine Kavka.
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Responses to technical requirements (50%), Suppliers Qualifications Experience and references (10%), Overall Cost to the University (20%), Supplier Risk and Compliance (20%)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Michigan State University?
All active and historical solicitations from Michigan State University are tracked and searchable. As a higher ed agency, Michigan State University regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Schedule A, Schedule B, Schedule C. Review the full document from Michigan State University for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Michigan State University in MI, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Christine Kavka at (517) 353-8012. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Written response to proposed solution, Respondent Information Sheet, Pricing Proposal (Schedule A), International Rate Card (Schedule B), Statement of Work response, HECVAT, VPAT, Master Service Agreement redlines. Proposals should clearly address how each deliverable will be met.
Can I search RFPs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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