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Metropolitan Transportation Commission FasTrak Regional Customer Service Center Back Office System RFQ-28681

Metropolitan Transportation Commission logoMetropolitan Transportation Commission
Due
Jun 11, 2026
Deadline passed

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Summary

The Metropolitan Transportation Commission (MTC) is soliciting qualifications under TSR RFQ-28681 for back-office system services for the FasTrak Regional Customer Service Center.

The scope of work involves providing and maintaining the back-office system (BOS) infrastructure and services necessary to support regional electronic toll collection operations. Submissions must be uploaded to the MTC procurement portal at https://mtc.bonfirehub.com/portal/ by the deadline of June 11, 2026. This procurement is intended to secure a qualified vendor to manage the technical and operational requirements of the FasTrak customer service environment.

Submit to
https://mtc.bonfirehub.com/portal/

Questions about this RFQ

How do I respond to this RFQ from Metropolitan Transportation Commission?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is June 11, 2026. Submissions should be delivered to: https://mtc.bonfirehub.com/portal/.

Can small businesses or minority-owned firms bid on this RFQ?

Most government agencies, including Metropolitan Transportation Commission in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFQ submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

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Where can I find more RFPs from Metropolitan Transportation Commission?

All active and historical solicitations from Metropolitan Transportation Commission are tracked and searchable. As a mpo agency, Metropolitan Transportation Commission regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFQ?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Metropolitan Transportation Commission for the complete list.

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