Maryland Health Benefit Exchange - Granicus Communications Cloud Advanced Package, Targeted Messaging & Services Renewal IFB # BPM057366 (2026)
Maryland Health Benefit Exchange | State of MarylandState · Baltimore, MD- Due
- Jul 27, 2026
- Deadline passed
- Posted
- Jun 24, 2026
- Contract term
- 1 year
- Primary contact
- Tracey D. Gamble
- (410) 547-8152
The 30-second brief
The Maryland Health Benefit Exchange is seeking competitive sealed bids from authorized resellers for the renewal of Granicus products and services for the MHBE Marketing Department, including Targeted Messaging (up to 1,000,000 messages per year), Communications Cloud Advanced Package (6,000,000 - 6,999,999 potential users), and Targeted Messaging (up to 2,000,000 messages per year). The solution must provide ad hoc messaging and consumer segmentation capabilities while complying with the Telephone Consumer Protection Act and FedRAMP moderate security standards. The contract term is twelve months from September 10, 2026, through September 9, 2027. Bids are due by 11:00 AM Eastern Standard Time on July 27, 2026, via eMaryland Marketplace Advantage (eMMA). A virtual pre-bid conference is scheduled for Wednesday, July 15, 2026, at 1:00 PM.
Targeted Messaging (up to 1, 000, 000 messages per year); Communications Cloud Advanced Package (6, 000, 000-6, 999, 999 potential users); Targeted Messaging (up to 2, 000, 000 messages per year)
Lowest Total Bid Price on IFB Attachment D - Bid Form
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Summary
The Maryland Health Benefit Exchange is seeking competitive sealed bids from authorized resellers for the renewal of Granicus products and services for the MHBE Marketing Department, including Targeted Messaging (up to 1,000,000 messages per year), Communications Cloud Advanced Package (6,000,000 - 6,999,999 potential users), and Targeted Messaging (up to 2,000,000 messages per year).
The solution must provide ad hoc messaging and consumer segmentation capabilities while complying with the Telephone Consumer Protection Act and FedRAMP moderate security standards. The contract term is twelve months from September 10, 2026, through September 9, 2027. Bids are due by 11:00 AM Eastern Standard Time on July 27, 2026, via eMaryland Marketplace Advantage (eMMA). A virtual pre-bid conference is scheduled for Wednesday, July 15, 2026, at 1:00 PM.
EVALUATION CRITERIA
Lowest Total Bid Price on IFB Attachment D - Bid Form
REQUIRED DELIVERABLES
3- Targeted Messaging (up to 1, 000, 000 messages per year)
- Communications Cloud Advanced Package (6, 000, 000-6, 999, 999 potential users)
- Targeted Messaging (up to 2, 000, 000 messages per year)
REQUIRED ATTACHMENTS
11- Transmittal Letter
- Bid
- Granicus Communications Cloud Advanced Package
- Targeted Messaging & Services Subscription Renewal #BPM057366
- Bid
- Granicus Communications Cloud Advanced Package
- Targeted Messaging & Services Subscription Renewal #BPM057366 PIA
- Manufacturer or authorized distributor letter of authorization
- Attachment B - Bid/Proposal Affidavit
- Attachment D - Bid Price Form
- Attachment E - Federal Funds Attachment including E-1 and E-2
- Submit to
- via eMMA
- Scope location
- Baltimore, MD
- Reported agency
- Maryland Health Benefit Exchange
Questions about this IFB
How do I respond to this IFB from Maryland Health Benefit Exchange | State of Maryland?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is July 27, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: via eMMA. For questions, contact Tracey D. Gamble.
Can small businesses or minority-owned firms bid on this IFB?
Most government agencies, including Maryland Health Benefit Exchange | State of Maryland in MD, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the IFB submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Tracey D. Gamble at (410) 547-8152. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Targeted Messaging (up to 1, 000, 000 messages per year); Communications Cloud Advanced Package (6, 000, 000-6, 999, 999 potential users); Targeted Messaging (up to 2, 000, 000 messages per year). Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Lowest Total Bid Price on IFB Attachment D - Bid Form" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Maryland Health Benefit Exchange | State of Maryland?
All active and historical solicitations from Maryland Health Benefit Exchange | State of Maryland are tracked and searchable. As a state agency, Maryland Health Benefit Exchange | State of Maryland regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this IFB?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Transmittal Letter, Bid, Granicus Communications Cloud Advanced Package, Targeted Messaging & Services Subscription Renewal #BPM057366, Bid, Granicus Communications Cloud Advanced Package, Targeted Me. Review the full document from Maryland Health Benefit Exchange | State of Maryland for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Baltimore, MD. Review the full solicitation for detailed scope requirements.