Maryland Dept. of Information Technology Client Services Service Desk RFP 2026
Maryland Department of Information Technology | State of MarylandState · Crownsville, MD- Due
- Jul 14, 2026
- Deadline passed
- Contract term
- 5 years
- Primary contact
- Keisha Clarke
- (410) 697-9401
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Summary
The Maryland Department of Information Technology is soliciting proposals for service desk and client services. The contract includes a five-year base period with two one-year options, with submissions due July 14, 2026.
- Submit to
- 100 Community Place, Crownsville, MD, 21032
- Scope location
- Anne Arundel, MD
- Reported agency
- Maryland Department of Information Technology
Questions about this RFP
How do I respond to this RFP from Maryland Department of Information Technology | State of Maryland?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is July 14, 2026. Submissions should be delivered to: 100 Community Place, Crownsville, MD, 21032. For questions, contact Keisha Clarke.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Maryland Department of Information Technology | State of Maryland in MD, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Keisha Clarke at (410) 697-9401. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from Maryland Department of Information Technology | State of Maryland?
All active and historical solicitations from Maryland Department of Information Technology | State of Maryland are tracked and searchable. As a state agency, Maryland Department of Information Technology | State of Maryland regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Maryland Department of Information Technology | State of Maryland for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Anne Arundel, MD. Review the full solicitation for detailed scope requirements.