Long Beach Transit - Customer Information Display (CID) System RFP 27-007 - 2026
- Due
- Nov 16, 2026
- 13 days left
- Posted
- Oct 20, 2026
- Primary contact
- Vivian Garcia
- (562) 599-8546
The 30-second brief
Long Beach Transit (LBT) is seeking proposals from qualified vendors to provide a Customer Information Display (CID) system for potential fleet-wide deployment. As part of this procurement, LBT will incorporate a structured pilot program where selected vendors must install and demonstrate their CID solutions of two screens per bus on up to 5 buses for evaluation under real-world operating conditions. The pilot fleet includes one Articulated New Flyer CNG, one 40-foot Gillig CNG, one Battery Electric 40-foot BYD, one Battery Electric 40-foot New Flyer, and one Battery Electric 35-foot New Flyer. Evaluation objectives focus on performance, reliability, integration, maintainability, user experience, and cost-effectiveness. The submission deadline is November 16, 2026, and the notice of interest deadline is October 29, 2026.
Customer Information Display (CID) system
Performance, reliability, integration, maintainability, user experience, cost-effectiveness
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Summary
Long Beach Transit (LBT) is seeking proposals from qualified vendors to provide a Customer Information Display (CID) system for potential fleet-wide deployment.
As part of this procurement, LBT will incorporate a structured pilot program where selected vendors must install and demonstrate their CID solutions of two screens per bus on up to 5 buses for evaluation under real-world operating conditions. The pilot fleet includes one Articulated New Flyer CNG, one 40-foot Gillig CNG, one Battery Electric 40-foot BYD, one Battery Electric 40-foot New Flyer, and one Battery Electric 35-foot New Flyer. Evaluation objectives focus on performance, reliability, integration, maintainability, user experience, and cost-effectiveness. The submission deadline is November 16, 2026, and the notice of interest deadline is October 29, 2026.
EVALUATION CRITERIA
6- Performance
- Reliability
- Integration
- Maintainability
- User experience
- Cost-effectiveness
REQUIRED DELIVERABLES
Customer Information Display (CID) system
- Submit to
- 4801 Airport Plaza Drive, Long Beach, California, 90805
- Scope location
- Long Beach, California
Questions about this RFP
How do I respond to this RFP from Long Beach Transit?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 16, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: 4801 Airport Plaza Drive, Long Beach, California, 90805. For questions, contact Vivian Garcia.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Long Beach Transit in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Vivian Garcia at (562) 599-8546. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Customer Information Display (CID) system. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Performance, reliability, integration, maintainability, user experience, cost-effectiveness" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Long Beach Transit?
All active and historical solicitations from Long Beach Transit are tracked and searchable. As a special district agency, Long Beach Transit regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
Is this solicitation still open for submissions?
Based on the posted deadline of November 16, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Long Beach Transit for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Long Beach, California. Review the full solicitation for detailed scope requirements.