Voip Phone System - Unified Communication As A Service (ucaas) Cloud-Based Telephone Solution
Howard County Public SchoolsSchool · Ellicott City, MD- Due
- Feb 4, 2026
- Deadline passed
- Posted
- Jan 7, 2026
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Summary
Howard County Public Schools (HCPSS) is issuing a Request for Information (RFI) for a Cloud-based VoIP system and Unified Communication as a Service (UCaaS) telephone solution under solicitation 050.26.B6.
The current infrastructure supports 1,500 full users and 8,500 physical phones across 78 schools and administrative buildings, primarily utilizing Yealink models T21P, T31, T46S, T42S, and T40G. Required features include an IT Help Desk Contact Center, auto-attendants, hunt groups, voicemail, and call forwarding. Connectivity is supported by redundant 40Gbps Internet circuits. Responses are due by February 4, 2026, with a Notice of Interest deadline of January 16, 2026.
- Scope location
- 050.26.B6 - VOIP Phone System
Questions about this RFI
How do I respond to this RFI from Howard County Public Schools?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is February 4, 2026.
Can small businesses or minority-owned firms bid on this RFI?
Most government agencies, including Howard County Public Schools in MD, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFI submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
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Where can I find more RFPs from Howard County Public Schools?
All active and historical solicitations from Howard County Public Schools are tracked and searchable. As a school agency, Howard County Public Schools regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFI?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Howard County Public Schools for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: 050.26.B6 - VOIP Phone System. Review the full solicitation for detailed scope requirements.