DC Water Request for Proposal - Mass Notification and Communication System (MNCS) DCW-SOL-26-10624
DC WaterUtility District · Washington, DC- Due
- Oct 19, 2026
- Deadline passed
- Posted
- Oct 5, 2026
- Contract term
- 2 years
- Primary contact
- Deanna Rice
- (202) 787-2036
The 30-second brief
DC Water is seeking proposals from qualified vendors to provide a Mass Notification and Communication System (MNCS) delivered as a Software-as-a-Service (SaaS) solution. The system must support emergency communications, operational alerts, and stakeholder notifications across multiple channels including SMS, email, voice, mobile, web, desktop, and public address systems. This software relays critical and life-saving information to a vast number of people swiftly and efficiently, integrating with enterprise systems and external data sources. The solicitation deadline is October 19, 2026, with a question deadline of October 12, 2026, and a pre-proposal Teams meeting on October 7, 2026. The contract term is 2 base years with three 1-year option years under an LSBE inclusion program.
1) Annual System / License Cost; 2) Maintenance / Support / Account Maintenance; 3) Implementation / Set-Up Costs; 4) Training for Software
Qualification Responses (80%), Pricing Responses (20%)
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Summary
DC Water is seeking proposals from qualified vendors to provide a Mass Notification and Communication System (MNCS) delivered as a Software-as-a-Service (SaaS) solution.
The system must support emergency communications, operational alerts, and stakeholder notifications across multiple channels including SMS, email, voice, mobile, web, desktop, and public address systems. This software relays critical and life-saving information to a vast number of people swiftly and efficiently, integrating with enterprise systems and external data sources. The solicitation deadline is October 19, 2026, with a question deadline of October 12, 2026, and a pre-proposal Teams meeting on October 7, 2026. The contract term is 2 base years with three 1-year option years under an LSBE inclusion program.
EVALUATION CRITERIA
Qualification Responses (80%), Pricing Responses (20%)
REQUIRED DELIVERABLES
4- 1) Annual System / License Cost
- 2) Maintenance / Support / Account Maintenance
- 3) Implementation / Set-Up Costs
- 4) Training for Software
REQUIRED ATTACHMENTS
14- Capability Statement
- Past Experiences and References
- Proposed Team
- Resumes of Key Personnel
- Support
- Onboarding & Account Maintenance
- Service Level Agreements
- Statement of Work
- Safety and Health Questionnaire
- Proof of Insurance
- Tax Certificate Affidavit
- EEO Form
- Financial Information Input
- Subcontractor Utilization Form
- Submit to
- https://elxb.fa.us2.oraclecloud.com/fscmUI/faces/NegotiationAbstracts
- Duration
- 60 months
- Scope location
- Washington, DC
Questions about this RFP
How do I respond to this RFP from DC Water?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 19, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://elxb.fa.us2.oraclecloud.com/fscmUI/faces/NegotiationAbstracts. For questions, contact Deanna Rice.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including DC Water in DC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Deanna Rice at (202) 787-2036. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: 1) Annual System / License Cost; 2) Maintenance / Support / Account Maintenance; 3) Implementation / Set-Up Costs; 4) Training for Software. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Qualification Responses (80%), Pricing Responses (20%)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from DC Water?
All active and historical solicitations from DC Water are tracked and searchable. As a utility district agency, DC Water regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 2 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Capability Statement, Past Experiences and References, Proposed Team, Resumes of Key Personnel, Support, Onboarding & Account Maintenance, Service Level Agreements, Statement of Work, Safety and Healt. Review the full document from DC Water for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Washington, DC. Review the full solicitation for detailed scope requirements.