County of Los Angeles - Adult Protective Services (APS) Case Management System - APS-CMS-2728 RFP (2026)
Los Angeles CountyCounty · Los Angeles, CA- Due
- Dec 16, 2026
- 49 days left
- Posted
- Oct 23, 2026
- Contract term
- 6 years
- Primary contact
- AD Solicitation Team
- (213) 662-4432
The 30-second brief
The County of Los Angeles Aging & Disabilities Department is issuing this Request for Proposals (RFP) to solicit proposals from qualified Proposers to provide a Software as a Service (SaaS) solution supporting its Adult Protective Services (APS) program. The APS Case Management System and Related Services will support data collection, reporting, tracking, case management, and investigation activities for APS services. Required deliverables and scope items include system design, data migration, testing, implementation, training, hosting, maintenance, and ongoing technical and operational support. The submission deadline is December 16, 2026, at 5:00 p.m. PT, with a mandatory virtual proposers conference scheduled for November 10, 2026.
Business Component (5,000 Maximum Points), Cost Component (3,000 Maximum Points), Proposer's Quality Control Plan (200 Maximum Points), Mandatory Scored Demonstration of the Proposed System for Invited Proposers (2,000 points)
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Summary
The County of Los Angeles Aging & Disabilities Department is issuing this Request for Proposals (RFP) to solicit proposals from qualified Proposers to provide a Software as a Service (SaaS) solution supporting its Adult Protective Services (APS) program.
The APS Case Management System and Related Services will support data collection, reporting, tracking, case management, and investigation activities for APS services. Required deliverables and scope items include system design, data migration, testing, implementation, training, hosting, maintenance, and ongoing technical and operational support. The submission deadline is December 16, 2026, at 5:00 p.m. PT, with a mandatory virtual proposers conference scheduled for November 10, 2026.
EVALUATION CRITERIA
Business Component (5,000 Maximum Points), Cost Component (3,000 Maximum Points), Proposer's Quality Control Plan (200 Maximum Points), Mandatory Scored Demonstration of the Proposed System for Invited Proposers (2,000 points)
REQUIRED ATTACHMENTS
14- Exhibit 1 Organization Questionnaire/Affidavit
- Exhibit 2 Certification of Compliance
- Exhibit 3 Request for Preference Consideration
- Exhibit 4 Debarment History and List of Terminated Contracts
- Exhibit 5 Community Business Enterprise (CBE) Information
- Exhibit 6 Minimum Mandatory Requirements
- Exhibit 7 List of Public Entities
- Exhibit 8 List of References
- Exhibit 9 Contribution and Agent Declaration Form
- Exhibit 10 Pricing Schedule
- Exhibit 11 Certification Regarding Debarment
- Suspension
- Ineligibility and Voluntary Exclusion – Lower Tier Covered Transactions
- Exhibit 12 Declaration
- Submit to
- [email protected]
- Duration
- 120 months
- Scope location
- Los Angeles, CA
Questions about this RFP
How do I respond to this RFP from Los Angeles County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 16, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact AD Solicitation Team.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Los Angeles County in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is AD Solicitation Team at (213) 662-4432. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Business Component (5,000 Maximum Points), Cost Component (3,000 Maximum Points), Proposer's Quality Control Plan (200 Maximum Points), Mandatory Scored Demonstration of the Proposed System for Invite..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Los Angeles County?
All active and historical solicitations from Los Angeles County are tracked and searchable. As a county agency, Los Angeles County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 6 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of December 16, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Exhibit 1 Organization Questionnaire/Affidavit, Exhibit 2 Certification of Compliance, Exhibit 3 Request for Preference Consideration, Exhibit 4 Debarment History and List of Terminated Contracts, Exh. Review the full document from Los Angeles County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Los Angeles, CA. Review the full solicitation for detailed scope requirements.