Columbus State University - CSU Enterprise IT Service Management and Helpdesk System - 2026
Columbus State UniversityHigher Ed · Columbus, GA- Due
- Nov 3, 2026
- Due today
- Primary contact
- Gypsi Alexander
- (706) 507-8270
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Summary
Columbus State University is seeking proposals for a cloud-hosted enterprise IT service management and helpdesk system to unify service delivery, asset management, and support operations campus-wide.
Vendors should provide software solutions capable of managing IT service operations and asset tracking. The submission deadline is November 3, 2026, at 2:00 PM. A mandatory meeting was held on October 15, 2026. Submissions must be delivered to 4225 University Ave, Columbus, GA, 31907.
- Submit to
- 4225 University Ave, Columbus, GA, 31907
- Scope location
- Muscogee, GA
Questions about this RFP
How do I respond to this RFP from Columbus State University?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 3, 2026. Submissions should be delivered to: 4225 University Ave, Columbus, GA, 31907. For questions, contact Gypsi Alexander.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Columbus State University in GA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Gypsi Alexander at (706) 507-8270. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from Columbus State University?
All active and historical solicitations from Columbus State University are tracked and searchable. As a higher ed agency, Columbus State University regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
Is this solicitation still open for submissions?
Based on the posted deadline of November 3, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Columbus State University for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Muscogee, GA. Review the full solicitation for detailed scope requirements.