City of Virginia Beach SWM CRM and Routing and Logistics Software RFP COVB-26-101687 2026
City of Virginia BeachCity · Virginia Beach, VA- Due
- Aug 14, 2026
- Deadline passed
- Posted
- Jul 10, 2026
- Contract term
- 2 years
- Primary contact
- Kevin Stocks
The 30-second brief
The City of Virginia Beach is soliciting proposals for an integrated CRM and Routing/Logistics software solution for its Department of Public Works. Proposals are due by August 14, 2026, to support a transition to dynamic pricing models by 2028.
Executive Summary, Technical Proposal, Vendor Information Sheet, Functional & Technical Requirements, Staffing Plan, Cost Proposal, Project Plan
CRM & Routing Vendor Qualifications and Experience, Proposed Solution, Proposed Services, SWaM Utilization, Price, Short-List Presentations & Demos
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Summary
The City of Virginia Beach is soliciting proposals for an integrated CRM and Routing/Logistics software solution for its Department of Public Works. Proposals are due by August 14, 2026, to support a transition to dynamic pricing models by 2028.
EVALUATION CRITERIA
6- CRM & Routing Vendor Qualifications and Experience
- Proposed Solution
- Proposed Services
- SWaM Utilization
- Price
- Short-List Presentations & Demos
REQUIRED DELIVERABLES
7- Executive Summary
- Technical Proposal
- Vendor Information Sheet
- Functional & Technical Requirements
- Staffing Plan
- Cost Proposal
- Project Plan
REQUIRED ATTACHMENTS
8- Response Form A
- Response Form B
- Response Form C
- Response Form D
- Response Form E
- Response Form F
- Response Form G
- Signed Addenda
REQUIRED STAFFING
5- Submit to
- City Hall, 2401 Courthouse Drive, STE 3097, Virginia Beach, VA 23456
- Duration
- 72 months
- Scope location
- Virginia Beach, VA
Questions about this RFP
How do I respond to this RFP from City of Virginia Beach?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 14, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: City Hall, 2401 Courthouse Drive, STE 3097, Virginia Beach, VA 23456. For questions, contact Kevin Stocks.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Virginia Beach in VA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Kevin Stocks. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Project Manager, Functional Lead, Technical Development Lead, Reporting & Analytics Lead, Data Migration Lead. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Executive Summary, Technical Proposal, Vendor Information Sheet, Functional & Technical Requirements, Staffing Plan, Cost Proposal, Project Plan. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "CRM & Routing Vendor Qualifications and Experience, Proposed Solution, Proposed Services, SWaM Utilization, Price, Short-List Presentations & Demos" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Virginia Beach?
All active and historical solicitations from City of Virginia Beach are tracked and searchable. As a city agency, City of Virginia Beach regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 2 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Response Form A, Response Form B, Response Form C, Response Form D, Response Form E, Response Form F, Response Form G, Signed Addenda. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from City of Virginia Beach for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Virginia Beach, VA. Review the full solicitation for detailed scope requirements.