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City of Upland - On-Call Hearing Officer and Arbitrator Services RFQ - 2026

City of Upland logoCity of Upland
Due
Jul 9, 2026
Deadline passed
Posted
May 28, 2026
Contract term
3 years
Primary contact
D. Cotto
(909) 931-4120

The 30-second brief

What they're buying

The City of Upland is seeking qualified firms and individuals to submit Statements of Qualifications (SOQs) to provide impartial hearing officer, arbitrator, mediation, and related dispute resolution services for the City’s Mobilehome Rent Review Program. Selected respondents will be retained on an on-call basis to hear petitions, rent adjustment requests, fair return applications, appeals, mediation matters, and related administrative proceedings. The initial contract term is anticipated to be three years, with optional extensions. Submissions are due electronically via the PlanetBids portal by July 9, 2026 at 4:00 p.m. PST. Evaluation will be based on relevant experience, administrative hearing skill, legal knowledge, cost/rate structure, and availability/responsiveness.

How it's scored

Relevant Experience (35%), Administrative Hearing Skill (25%), Legal Knowledge (20%), Cost / Rate Structure (10%), Availability / Responsiveness (10%)

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Summary

The City of Upland is seeking qualified firms and individuals to submit Statements of Qualifications (SOQs) to provide impartial hearing officer, arbitrator, mediation, and related dispute resolution services for the City’s Mobilehome Rent Review Program.

Selected respondents will be retained on an on-call basis to hear petitions, rent adjustment requests, fair return applications, appeals, mediation matters, and related administrative proceedings. The initial contract term is anticipated to be three years, with optional extensions. Submissions are due electronically via the PlanetBids portal by July 9, 2026 at 4:00 p.m. PST. Evaluation will be based on relevant experience, administrative hearing skill, legal knowledge, cost/rate structure, and availability/responsiveness.

EVALUATION CRITERIA

Relevant Experience35%
Administrative Hearing Skill25%
Legal Knowledge20%
Cost / Rate Structure10%
Availability / Responsiveness10%

REQUIRED ATTACHMENTS

5
  • Proposed Professional Services Agreement
  • Insurance Requirements
  • California Levine Act Disclosure Statement Form
  • W-9 Form
  • City of Upland Mobilehome Rent Review Ordinance
Submit to
https://www.planetbids.com
Scope location
Upland, CA

Questions about this RFQ

How do I respond to this RFQ from City of Upland?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is July 9, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://www.planetbids.com. For questions, contact D. Cotto.

Can small businesses or minority-owned firms bid on this RFQ?

Most government agencies, including City of Upland in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFQ submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is D. Cotto at (909) 931-4120. Questions and answers are typically shared with all prospective bidders.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Relevant Experience (35%), Administrative Hearing Skill (25%), Legal Knowledge (20%), Cost / Rate Structure (10%), Availability / Responsiveness (10%)" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from City of Upland?

All active and historical solicitations from City of Upland are tracked and searchable. As a city agency, City of Upland regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 3 years. Contract terms may include renewal options.

What documents are required to bid on this RFQ?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Proposed Professional Services Agreement, Insurance Requirements, California Levine Act Disclosure Statement Form, W-9 Form, City of Upland Mobilehome Rent Review Ordinance. Review the full document from City of Upland for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Upland, CA. Review the full solicitation for detailed scope requirements.

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