City of Upland - Metrolink Station Security Guard Services RFP - 27-001 (2026)
City of UplandCity · Upland, CA- Due
- Aug 31, 2026
- Deadline passed
- Posted
- Aug 10, 2026
- Contract term
- 3 years
- Primary contact
- Eric DiVincenzo
- (909) 946-7624
The 30-second brief
The City of Upland is seeking proposals for professional unarmed security guard services at the Metrolink Station Facility and adjoining parking lots located at 300 E. A Street, Upland, CA. The scope includes platform security, patrol routes, parking lot surveillance, electronic patrol tour verification systems using RFID/barcodes/QR codes and GPS, incident reporting, emergency response, and daily logs. The estimated total is 117.0 hours per week (approx. 6,000 regular hours and 102 holiday/overtime hours annually). The submission deadline is August 31, 2026, at 5:00 p.m., with questions due by August 17, 2026. The initial contract term is 3 years (October 1, 2026, through June 30, 2029) with five one-year extension options. Requirements include a State of California Department of Consumer Affairs Private Patrol Operator license, 5 years of professional experience, and comprehensive commercial general liability ($2M/$4M), automobile ($1M), employer's ($1M), and professional liability ($1M) insurance.
General Quality and Responsiveness of the Proposal, Qualification and Experience of Firm and Personnel, Fee Proposal
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Summary
The City of Upland is seeking proposals for professional unarmed security guard services at the Metrolink Station Facility and adjoining parking lots located at 300 E. A Street, Upland, CA. The scope includes platform security, patrol routes, parking lot surveillance, electronic patrol tour verification systems using RFID/barcodes/QR codes and GPS, incident reporting, emergency response, and daily logs.
The estimated total is 117.0 hours per week (approx. 6,000 regular hours and 102 holiday/overtime hours annually). The submission deadline is August 31, 2026, at 5:00 p.m., with questions due by August 17, 2026. The initial contract term is 3 years (October 1, 2026, through June 30, 2029) with five one-year extension options. Requirements include a State of California Department of Consumer Affairs Private Patrol Operator license, 5 years of professional experience, and comprehensive commercial general liability ($2M/$4M), automobile ($1M), employer's ($1M), and professional liability ($1M) insurance.
EVALUATION CRITERIA
3- General Quality and Responsiveness of the Proposal
- Qualification and Experience of Firm and Personnel
- Fee Proposal
REQUIRED ATTACHMENTS
9- AUTHORIZATION DOCUMENT
- PROPOSER'S INFORMATION
- LIST OF REFERENCES
- INSURANCE CERTIFICATES
- NON-COLLUSION AFFIDAVIT (NOTARIZED)
- CERTIFICATION OF NON-DISCRIMINATION BY CONTRACTORS
- ADDENDA RECEIPT ACKNOWLEDGMENT
- CERTIFICATON LABOR CODE
- PROPOSAL SUMMARY SHEET – SECURITY GUARD SERVICES SCHEDULE/ PRICING
- Submit to
- https://uplandca.gov/bids.php
- Duration
- 33 months
- Scope location
- Upland, CA
Questions about this RFP
How do I respond to this RFP from City of Upland?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 31, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://uplandca.gov/bids.php. For questions, contact Eric DiVincenzo.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Upland in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Eric DiVincenzo at (909) 946-7624. Questions and answers are typically shared with all prospective bidders.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "General Quality and Responsiveness of the Proposal, Qualification and Experience of Firm and Personnel, Fee Proposal" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Upland?
All active and historical solicitations from City of Upland are tracked and searchable. As a city agency, City of Upland regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: AUTHORIZATION DOCUMENT, PROPOSER'S INFORMATION, LIST OF REFERENCES, INSURANCE CERTIFICATES, NON-COLLUSION AFFIDAVIT (NOTARIZED), CERTIFICATION OF NON-DISCRIMINATION BY CONTRACTORS, ADDENDA RECEIPT ACK. Review the full document from City of Upland for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Upland, CA. Review the full solicitation for detailed scope requirements.