City of Travelers Rest IT Services RFP 2026
City of Travelers RestCity · Travelers Rest, SC- Due
- May 29, 2026
- Deadline passed
- Posted
- May 8, 2026
- Contract term
- 3 years
- Primary contact
- Ben Ford
The 30-second brief
The City of Travelers Rest is soliciting proposals from qualified vendors to provide comprehensive Information Technology (IT) services. The selected vendor will support and enhance the City's technology infrastructure across all departments, ensuring secure, efficient, and modern IT systems, with strict adherence to Criminal Justice Information Services (CJIS) requirements.
Managed IT Services, Network Management, Cybersecurity & CJIS Compliance, Data Management & Backup, Systems Administration, Public Safety Systems Support, Public Works Systems Support, Parks & Recreation Systems Support, Municipal Court Systems Support, Administration Systems Support, Strategic IT Planning, Additional Managed Services & Licensing, Optional Services.
Experience & CJIS Compliance (30%), Technical Approach (25%), Cost (20%), Service Levels (15%), References (10%)
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Summary
The City of Travelers Rest is soliciting proposals from qualified vendors to provide comprehensive Information Technology (IT) services.
The selected vendor will support and enhance the City's technology infrastructure across all departments, ensuring secure, efficient, and modern IT systems, with strict adherence to Criminal Justice Information Services (CJIS) requirements.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
13- Managed IT Services
- Network Management
- Cybersecurity & CJIS Compliance
- Data Management & Backup
- Systems Administration
- Public Safety Systems Support
- Public Works Systems Support
- Parks & Recreation Systems Support
- Municipal Court Systems Support
- Administration Systems Support
- Strategic IT Planning
- Additional Managed Services & Licensing
- Optional Services
REQUIRED ATTACHMENTS
CJIS Security Addendum
- Submit to
- [email protected]
- Duration
- 24 months
- Scope location
- Travelers Rest, South Carolina
Questions about this RFP
How do I respond to this RFP from City of Travelers Rest?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 29, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Ben Ford.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Travelers Rest in SC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Ben Ford. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Managed IT Services, Network Management, Cybersecurity & CJIS Compliance, Data Management & Backup, Systems Administration, Public Safety Systems Support, Public Works Systems Support, Parks & Recreation Systems Support, Municipal Court Systems Support, Administration Systems Support, Strategic IT P. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Experience & CJIS Compliance (30%), Technical Approach (25%), Cost (20%), Service Levels (15%), References (10%)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Travelers Rest?
All active and historical solicitations from City of Travelers Rest are tracked and searchable. As a city agency, City of Travelers Rest regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: CJIS Security Addendum. Review the full document from City of Travelers Rest for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Travelers Rest, South Carolina. Review the full solicitation for detailed scope requirements.