City of Redmond Website Optimization RFP 2026
City of RedmondCity · Redmond, OR- Due
- Mar 20, 2026
- Deadline passed
- Posted
- Feb 26, 2026
- Primary contact
- Heidi Johnson
- (425) 556-4201
The 30-second brief
The City of Redmond is seeking professional consulting services to diagnose, design, implement, and deploy improvements to its Parks and Recreation Department website. The goal is to enhance user experience, discoverability, navigation, accessibility, and analytics across the public website and third-party registration systems.
Engagement Plan and Timeline, Discovery Summary, Current-State Assessment Findings, Platform Capability and Constraints Summary, Design Validation Package, Final Design Package, Implemented Configuration and Front-End Changes, Testing and Remediation Evidence, Go-Live Readiness Package, Deployment Procedures and Production Release, Post-Deployment Validation Summary, Content Governance Model with Administrator and Support SOPs + Knowledge Transfer
Proposed Fees/Cost (20%), Qualifications (10%), Relevant Project Experience (30%), Project Understanding (20%), Project Approach (20%)
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Summary
The City of Redmond is seeking professional consulting services to diagnose, design, implement, and deploy improvements to its Parks and Recreation Department website.
The goal is to enhance user experience, discoverability, navigation, accessibility, and analytics across the public website and third-party registration systems.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
Engagement Plan and Timeline, Discovery Summary, Current-State Assessment Findings, Platform Capability and Constraints Summary, Design Validation Package, Final Design Package, Implemented Configuration and Front-End Changes, Testing and Remediation Evidence, Go-Live Readiness Package, Deployment Procedures and Production Release, Post-Deployment Validation Summary, Content Governance Model with Administrator and Support SOPs + Knowledge Transfer
REQUIRED ATTACHMENTS
5- Attachment A - Scope of Work
- Attachment B - Deliverables
- Attachment C - Security and Technical Requirements
- Attachment D - Information Privacy and Security Agreement
- Attachment E - TIS Consulting Services Agreement
REQUIRED STAFFING
3- Submit to
- Online via DocuSign
- Scope location
- Redmond, Washington
Questions about this RFP
How do I respond to this RFP from City of Redmond?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 20, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Online via DocuSign. For questions, contact Heidi Johnson.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Redmond in OR, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Heidi Johnson at (425) 556-4201. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Principal, Lead Consultant, Associate(s). Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Engagement Plan and Timeline, Discovery Summary, Current-State Assessment Findings, Platform Capability and Constraints Summary, Design Validation Package, Final Design Package, Implemented Configuration and Front-End Changes, Testing and Remediation Evidence, Go-Live Readiness Package, Deployment P. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Proposed Fees/Cost (20%), Qualifications (10%), Relevant Project Experience (30%), Project Understanding (20%), Project Approach (20%)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Redmond?
All active and historical solicitations from City of Redmond are tracked and searchable. As a city agency, City of Redmond regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Attachment A - Scope of Work, Attachment B - Deliverables, Attachment C - Security and Technical Requirements, Attachment D - Information Privacy and Security Agreement, Attachment E - TIS Consulting. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from City of Redmond for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Redmond, Washington. Review the full solicitation for detailed scope requirements.