City of Phoenix 24-Hour Answering Service RFP-27-0440
Phoenix Sky Harbor (City of Phoenix)Airport Authority · Phoenix, AZ- Due
- Sep 10, 2026
- Deadline passed
- Posted
- Aug 13, 2026
- Contract term
- 5 years
- Primary contact
- Veronica Cabrera
- (602) 262-4989
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Summary
The City of Phoenix is soliciting sealed offers for 24-hour call answering services for a five-year contract starting around January 1, 2027. Submissions are due by September 10, 2026, via the City's Procurement Portal or at the specified physical location.
- Submit to
- 200 W Washington St, 16th Floor, Phoenix, AZ, 85003
- Scope location
- Phoenix, AZ
- Reported agency
- City of Phoenix
Questions about this RFP
How do I respond to this RFP from Phoenix Sky Harbor (City of Phoenix)?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 10, 2026. Submissions should be delivered to: 200 W Washington St, 16th Floor, Phoenix, AZ, 85003. For questions, contact Veronica Cabrera.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Phoenix Sky Harbor (City of Phoenix) in AZ, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Veronica Cabrera at (602) 262-4989. Questions and answers are typically shared with all prospective bidders.
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Where can I find more RFPs from Phoenix Sky Harbor (City of Phoenix)?
All active and historical solicitations from Phoenix Sky Harbor (City of Phoenix) are tracked and searchable. As a airport authority agency, Phoenix Sky Harbor (City of Phoenix) regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Phoenix Sky Harbor (City of Phoenix) for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Phoenix, AZ. Review the full solicitation for detailed scope requirements.