City of Nanaimo Information Technology Service Management Replacement RFP 2026
City of NanaimoCity · Nanaimo, BC- Due
- Apr 23, 2026
- Deadline passed
- Posted
- Mar 27, 2026
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Summary
This Negotiated Request for Proposal (NRFP) invites proposals for a modern, enterprise-grade Information Technology Service Management (ITSM) solution to replace the City's current Cherwell platform.
- Scope location
- Public
Questions about this RFP
How do I respond to this RFP from City of Nanaimo?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is April 23, 2026.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Nanaimo in BC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
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Where can I find more RFPs from City of Nanaimo?
All active and historical solicitations from City of Nanaimo are tracked and searchable. As a city agency, City of Nanaimo regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Nanaimo for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Public. Review the full solicitation for detailed scope requirements.