City of Knob Noster - Managed IT Services RFP - 2026
City of Knob NosterCity · Knob Noster, MO- Due
- Nov 13, 2026
- 17 days left
- Posted
- Oct 14, 2026
- Primary contact
- Cameron J. Jackson
- (660) 563-2595
The 30-second brief
The City of Knob Noster is seeking proposals for Managed IT Service Providers to deliver comprehensive IT management and support services, including proactive IT management and monitoring, help desk support, IT infrastructure maintenance, cybersecurity and data protection, auditing and alignment services, disaster recovery planning, and software and hardware management. The services cover all city departments, including administration, public safety, and public works, involving devices such as desktop computers, laptops, cellular smartphones, and prepaid tracphones. The proposal submission deadline is November 13, 2026, at 12:00 pm CST, with vendor questions due by October 28, 2026. Proposals are evaluated based on understanding of the city's needs, proactive IT approach, performance metrics, CJIS compliance, vendor experience, and cost effectiveness.
Proactive IT Management and Monitoring, Help Desk Support and Incident Management, IT Infrastructure Maintenance, Cybersecurity and Data Protection, Auditing and Alignment Services, Disaster Recovery Planning and Execution, Software and Hardware Management
Understanding of the City's Needs, Proactive IT Approach, Performance Metrics, CJIS Compliance, Vendor Experience, Cost Effectiveness
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Summary
The City of Knob Noster is seeking proposals for Managed IT Service Providers to deliver comprehensive IT management and support services, including proactive IT management and monitoring, help desk support, IT infrastructure maintenance, cybersecurity and data protection, auditing and alignment services, disaster recovery planning, and software and hardware management.
The services cover all city departments, including administration, public safety, and public works, involving devices such as desktop computers, laptops, cellular smartphones, and prepaid tracphones. The proposal submission deadline is November 13, 2026, at 12:00 pm CST, with vendor questions due by October 28, 2026. Proposals are evaluated based on understanding of the city's needs, proactive IT approach, performance metrics, CJIS compliance, vendor experience, and cost effectiveness.
EVALUATION CRITERIA
6- Understanding of the City's Needs
- Proactive IT Approach
- Performance Metrics
- CJIS Compliance
- Vendor Experience
- Cost Effectiveness
REQUIRED DELIVERABLES
7- Proactive IT Management and Monitoring
- Help Desk Support and Incident Management
- IT Infrastructure Maintenance
- Cybersecurity and Data Protection
- Auditing and Alignment Services
- Disaster Recovery Planning and Execution
- Software and Hardware Management
REQUIRED ATTACHMENTS
5- Executive Summary
- Service Proposal
- Pricing
- References
- CJIS Certification
- Submit to
- [email protected]
- Scope location
- Knob Noster, MO
Questions about this RFP
How do I respond to this RFP from City of Knob Noster?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 13, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Cameron J. Jackson.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Knob Noster in MO, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Cameron J. Jackson at (660) 563-2595. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Proactive IT Management and Monitoring, Help Desk Support and Incident Management, IT Infrastructure Maintenance, Cybersecurity and Data Protection, Auditing and Alignment Services, Disaster Recovery Planning and Execution, Software and Hardware Management. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Understanding of the City's Needs, Proactive IT Approach, Performance Metrics, CJIS Compliance, Vendor Experience, Cost Effectiveness" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Knob Noster?
All active and historical solicitations from City of Knob Noster are tracked and searchable. As a city agency, City of Knob Noster regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
Is this solicitation still open for submissions?
Based on the posted deadline of November 13, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Executive Summary, Service Proposal, Pricing, References, CJIS Certification. Review the full document from City of Knob Noster for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Knob Noster, MO. Review the full solicitation for detailed scope requirements.