City of Durham - Administrative Services Only (ASO) for Group Medical Benefit Plan - 27-1119 (2026)
City of DurhamCity · Durham, NC- Due
- Nov 13, 2026
- 15 days left
- Posted
- Oct 14, 2026
- Contract term
- 3 years
- Primary contact
- Aneta Dent
- (919) 560-1200
The 30-second brief
The City of Durham seeks an insurance carrier/vendor to provide Administrative Services Only (ASO) for a group medical benefit plan, featuring dual option Aetna ACO plans, self-funded arrangement, and potential carve-outs for pharmacy benefit management, stop loss, GLP-1 weight loss, mental health, and disease management. The contract effective date is July 1, 2027, with a 3-year rate guarantee requested. Proposals are due by November 13, 2026, at 5:00 PM via mail to Independent Benefit Advisors, 1121 Pemberton Hill Road, Apex, NC 27502, and electronically to Aneta Dent. Evaluation criteria include understanding of the project, methodology, management plan, experience and qualifications, and contract cost.
Administrative Services Only (ASO) for Group Medical Benefit Plan, Proposal Summary Worksheet, Disruption analysis using North Carolina providers
Understanding of the Project (15 points), Methodology Used for the Project (15 points), Management Plan for the Project (15 points), Experience and Qualifications (15 points), Contract Cost (40 points)
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Summary
The City of Durham seeks an insurance carrier/vendor to provide Administrative Services Only (ASO) for a group medical benefit plan, featuring dual option Aetna ACO plans, self-funded arrangement, and potential carve-outs for pharmacy benefit management, stop loss, GLP-1 weight loss, mental health, and disease management.
The contract effective date is July 1, 2027, with a 3-year rate guarantee requested. Proposals are due by November 13, 2026, at 5:00 PM via mail to Independent Benefit Advisors, 1121 Pemberton Hill Road, Apex, NC 27502, and electronically to Aneta Dent. Evaluation criteria include understanding of the project, methodology, management plan, experience and qualifications, and contract cost.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
3- Administrative Services Only (ASO) for Group Medical Benefit Plan
- Proposal Summary Worksheet
- Disruption analysis using North Carolina providers
REQUIRED ATTACHMENTS
5- Cover letter
- Non-collusion affidavit
- Proposal Summary Worksheet
- References
- Licenses
- Submit to
- Independent Benefit Advisors, 1121 Pemberton Hill Road, Apex, NC 27502 and email to [email protected]
- Scope location
- Durham, NC
Questions about this RFP
How do I respond to this RFP from City of Durham?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 13, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Independent Benefit Advisors, 1121 Pemberton Hill Road, Apex, NC 27502 and email to [email protected]. For questions, contact Aneta Dent.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Durham in NC, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Aneta Dent at (919) 560-1200. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Administrative Services Only (ASO) for Group Medical Benefit Plan, Proposal Summary Worksheet, Disruption analysis using North Carolina providers. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Understanding of the Project (15 points), Methodology Used for the Project (15 points), Management Plan for the Project (15 points), Experience and Qualifications (15 points), Contract Cost (40 points..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Durham?
All active and historical solicitations from City of Durham are tracked and searchable. As a city agency, City of Durham regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 13, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Cover letter, Non-collusion affidavit, Proposal Summary Worksheet, References, Licenses. Review the full document from City of Durham for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Durham, NC. Review the full solicitation for detailed scope requirements.