City of Aurora Ride Solution (C.A.R.S) Transportation Program RFP 2026
City of Aurora cityCity · Aurora, IL- Due
- Jun 10, 2026
- Deadline passed
- Posted
- May 22, 2026
- Primary contact
- Katrina Boatright
- (630) 256-3407
The 30-second brief
The City of Aurora is soliciting proposals for the City of Aurora Ride Solution (C.A.R.S.) Program to provide transportation for residents aged 60 and older and individuals with disabilities. The scope includes standard ambulatory curb-to-curb services and accessible mobility-assisted door-to-door services requiring vehicles with ramps, lifts, and securement systems. Service expectations include demand-responsive or advanced reservation scheduling and private rides with caregiver accompaniment options. Proposers must demonstrate experience with aging and disabled populations and maintain ADA compliance and safety protocols. Proposals are due June 10, 2026, at 44 E Downer Place, Aurora, IL, with a notice of interest deadline on May 29, 2026.
Standard Transportation Services, Accessible Transportation Services
Experience serving aging and disabled populations, capacity to uphold ADA compliance, safety protocols, standards of customer care
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Summary
The City of Aurora is soliciting proposals for the City of Aurora Ride Solution (C.A.R.S.) Program to provide transportation for residents aged 60 and older and individuals with disabilities.
The scope includes standard ambulatory curb-to-curb services and accessible mobility-assisted door-to-door services requiring vehicles with ramps, lifts, and securement systems. Service expectations include demand-responsive or advanced reservation scheduling and private rides with caregiver accompaniment options. Proposers must demonstrate experience with aging and disabled populations and maintain ADA compliance and safety protocols. Proposals are due June 10, 2026, at 44 E Downer Place, Aurora, IL, with a notice of interest deadline on May 29, 2026.
EVALUATION CRITERIA
4- Experience serving aging and disabled populations
- Capacity to uphold ADA compliance
- Safety protocols
- Standards of customer care
REQUIRED DELIVERABLES
Standard Transportation Services, Accessible Transportation Services
- Submit to
- 44 E Downer Place, Aurora, IL, 60507
- Scope location
- Aurora, IL
- Reported agency
- City of Aurora
Questions about this RFP
How do I respond to this RFP from City of Aurora city?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is June 10, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: 44 E Downer Place, Aurora, IL, 60507. For questions, contact Katrina Boatright.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Aurora city in IL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Katrina Boatright at (630) 256-3407. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Standard Transportation Services, Accessible Transportation Services. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Experience serving aging and disabled populations, capacity to uphold ADA compliance, safety protocols, standards of customer care" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Aurora city?
All active and historical solicitations from City of Aurora city are tracked and searchable. As a city agency, City of Aurora city regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Aurora city for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Aurora, IL. Review the full solicitation for detailed scope requirements.