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Chicago Housing Authority - Mobile Services - RFP Event 3360 (2026)

Chicago Housing Authority logoChicago Housing Authority
Due
Nov 30, 2026
27 days left
Posted
Oct 27, 2026
Contract term
3 years
Primary contact
Mauricio Beltran
(312) 786-3391

The 30-second brief

What they're buying

The Chicago Housing Authority (CHA) is seeking proposals for comprehensive mobile communication solutions and IT services under RFP Event No. 3360. The selected vendor will provide cellular voice and data services, mobile broadband, smartphones, hotspots, SIM/eSIM connectivity, accessories, device lifecycle management, enterprise mobility management (EMM/MDM), and ongoing technical support for approximately 488 active lines and devices. The solution must support Microsoft Intune integration, NIST Mobile Device Security Guidelines, and high-performance wireless service (99.9% uptime, 100 Mbps download, 20 Mbps upload, <40 ms latency). Responses must be submitted via the CHA Supplier Portal by November 30, 2026, at 1:00 PM CT. An in-person pre-proposal conference is scheduled for November 5, 2026, with questions due by November 9, 2026, and a Letter of Intent (Attachment B) due by November 16, 2026. The base contract term is three years with two optional one-year extensions.

How it's scored

Experience and Past Performance (Technical) (15), Technical Approach and Work Plan (Technical) (25), Mobile Services, Equipment and Technology Solution (Technical) (15), Organization Structure and Key Personnel (Technical) (5), Contract Requirements (10), Proposed Fees (30), Oral Presentation (30 max added)

27 days left to submitDue Nov 30

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Summary

The Chicago Housing Authority (CHA) is seeking proposals for comprehensive mobile communication solutions and IT services under RFP Event No. 3360.

The selected vendor will provide cellular voice and data services, mobile broadband, smartphones, hotspots, SIM/eSIM connectivity, accessories, device lifecycle management, enterprise mobility management (EMM/MDM), and ongoing technical support for approximately 488 active lines and devices. The solution must support Microsoft Intune integration, NIST Mobile Device Security Guidelines, and high-performance wireless service (99.9% uptime, 100 Mbps download, 20 Mbps upload, <40 ms latency). Responses must be submitted via the CHA Supplier Portal by November 30, 2026, at 1:00 PM CT. An in-person pre-proposal conference is scheduled for November 5, 2026, with questions due by November 9, 2026, and a Letter of Intent (Attachment B) due by November 16, 2026. The base contract term is three years with two optional one-year extensions.

EVALUATION CRITERIA

Experience and Past Performance (Technical)15
Technical Approach and Work Plan (Technical)25
Mobile Services
Equipment and Technology Solution (Technical)15
Organization Structure and Key Personnel (Technical)5
Contract Requirements10
Proposed Fees30
Oral Presentation (30 max added)

REQUIRED ATTACHMENTS

12
  • Fee Proposal Form (Attachment A)
  • Intent to Bid/Submit Letter (Attachment B)
  • Vendor Submission Checklist (Attachment C)
  • Standard Professional Services Agreement (Attachment D)
  • Reference Questionnaire (Attachment E)
  • Utilization Plan (Attachment F)
  • Contract Compliance Certification
  • Contractor's Affidavit
  • Statement of Bidder's Qualification
  • Economic Disclosure Statement
  • HUD Form 5370 or 5370-C
  • Certificate of Insurance
Submit to
https://supplier.thecha.org
Duration
60 months
Scope location
Chicago, IL

Questions about this RFP

How do I respond to this RFP from Chicago Housing Authority?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 30, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://supplier.thecha.org. For questions, contact Mauricio Beltran.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Chicago Housing Authority in IL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Mauricio Beltran at (312) 786-3391. Questions and answers are typically shared with all prospective bidders.

Show 6 more questions

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Experience and Past Performance (Technical) (15), Technical Approach and Work Plan (Technical) (25), Mobile Services, Equipment and Technology Solution (Technical) (15), Organization Structure and Key..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Chicago Housing Authority?

All active and historical solicitations from Chicago Housing Authority are tracked and searchable. As a local housing authority agency, Chicago Housing Authority regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 3 years. Contract terms may include renewal options.

Is this solicitation still open for submissions?

Based on the posted deadline of November 30, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Fee Proposal Form (Attachment A), Intent to Bid/Submit Letter (Attachment B), Vendor Submission Checklist (Attachment C), Standard Professional Services Agreement (Attachment D), Reference Questionnai. Review the full document from Chicago Housing Authority for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Chicago, IL. Review the full solicitation for detailed scope requirements.

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