California State University-San Bernardino - CALST Systemwide Gift Cards - CALST-RFP-00000827 (2026)
California State University-San BernardinoHigher Ed · San Bernardino, CA- Due
- Sep 18, 2026
- Deadline passed
- Posted
- Aug 19, 2026
- Primary contact
- Erika Takenaka
The 30-second brief
California State University seeks proposals for systemwide gift cards to be used by CSU campuses and authorized locations. The supplier shall provide access to a broad catalog of physical and digital gift cards across multiple merchant categories including retail, grocery, restaurants, fuel, entertainment, travel, and general-purpose prepaid cards. Services include accommodating one-time, recurring, and scheduled orders, processing small and high-volume bulk orders, shipment tracking, expedited and rush order capabilities, fraud prevention procedures, and customer support during normal business hours. The solicitation closes on September 18, 2026.
1. Provide access to a broad catalog of physical and digital gift cards across multiple merchant categories, Including retail, Grocery, Restaurants, Fuel, Entertainment, Travel, And general-purpose prepaid cards. 2. Maintain relationships with major national brands and identify newly available merchants throughout the contract term. 3. Accommodate one-time, Recurring, And scheduled orders. 4. Process both small and high-volume bulk orders. 5. Provide shipment tracking information for all applicable orders. 6. Provide expedited and rush order capabilities when requested. 7. Maintain procedures to prevent fraud, Theft, Unauthorized activation, And misuse. 8. Protect confidential customer and ordering information through appropriate administrative, Technical, And physical safeguards. 9. Offer real-time or near real-time order status tracking. 10. Provide customer support during normal business hours (9am – 5pm PT). 11. Provide detailed invoices identifying merchant, Denomination, Quantity, Discounts, Fees (if applicable), Shipping charges, And total order value.
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Summary
California State University seeks proposals for systemwide gift cards to be used by CSU campuses and authorized locations.
The supplier shall provide access to a broad catalog of physical and digital gift cards across multiple merchant categories including retail, grocery, restaurants, fuel, entertainment, travel, and general-purpose prepaid cards. Services include accommodating one-time, recurring, and scheduled orders, processing small and high-volume bulk orders, shipment tracking, expedited and rush order capabilities, fraud prevention procedures, and customer support during normal business hours. The solicitation closes on September 18, 2026.
REQUIRED DELIVERABLES
1. Provide access to a broad catalog of physical and digital gift cards across multiple merchant categories, Including retail, Grocery, Restaurants, Fuel, Entertainment, Travel, And general-purpose prepaid cards. 2. Maintain relationships with major national brands and identify newly available merchants throughout the contract term. 3. Accommodate one-time, Recurring, And scheduled orders. 4. Process both small and high-volume bulk orders. 5. Provide shipment tracking information for all applicable orders. 6. Provide expedited and rush order capabilities when requested. 7. Maintain procedures to prevent fraud, Theft, Unauthorized activation, And misuse. 8. Protect confidential customer and ordering information through appropriate administrative, Technical, And physical safeguards. 9. Offer real-time or near real-time order status tracking. 10. Provide customer support during normal business hours (9am – 5pm PT). 11. Provide detailed invoices identifying merchant, Denomination, Quantity, Discounts, Fees (if applicable), Shipping charges, And total order value.
- Submit to
- [email protected]
Questions about this RFP
How do I respond to this RFP from California State University-San Bernardino?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 18, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: [email protected]. For questions, contact Erika Takenaka.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including California State University-San Bernardino in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Erika Takenaka. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: 1. Provide access to a broad catalog of physical and digital gift cards across multiple merchant categories, Including retail, Grocery, Restaurants, Fuel, Entertainment, Travel, And general-purpose prepaid cards. 2. Maintain relationships with major national brands and identify newly available merch. Proposals should clearly address how each deliverable will be met.
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Where can I find more RFPs from California State University-San Bernardino?
All active and historical solicitations from California State University-San Bernardino are tracked and searchable. As a higher ed agency, California State University-San Bernardino regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from California State University-San Bernardino for the complete list.