Baldwin County Inmate Telephone & Video Visitation Services ITB WG26-46 2026
Baldwin CountyCounty · Bay Minette, AL- Due
- Oct 21, 2026
- Deadline passed
- Posted
- Aug 18, 2026
- Contract term
- 1 year
- Primary contact
- Wanda Gautney
- (251) 580-2520
The 30-second brief
The Baldwin County Commission is soliciting bids under ITB #WG26-46 for the turnkey installation, service, and operation of inmate telephone and video visitation services at the Baldwin County Corrections Center. The scope includes approximately 73 fixed inmate telephones, 35 visitation video kiosks, and 4 mobile video/phone visitation devices. Requirements include 24/7 call recording with 10-year retention, voice biometrics, CJIS compliance, and ADA-compliant hearing-impaired assisted calling. A mandatory pre-bid conference is scheduled for October 8, 2026, at 2:00 P.M. Bids must include a $10,000 bid bond and, if awarded, a $40,000 performance bond. The initial contract term is 12 months with options for two 12-month renewals. Bids are due by October 21, 2026, at 1:00 P.M.
Letter of Transmittal, Vendor Qualifications, ITB Specification Responses, References, Financial Statement, Rates and Cost Recovery Rate (Schedule B), Installation Plan, Account Support Narrative, Certification Regarding Lobbying form, Bid Bond
Most advantageous cost recovery rate to the County, compliance with specifications, vendor experience and qualifications
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Summary
The Baldwin County Commission is soliciting bids under ITB #WG26-46 for the turnkey installation, service, and operation of inmate telephone and video visitation services at the Baldwin County Corrections Center.
The scope includes approximately 73 fixed inmate telephones, 35 visitation video kiosks, and 4 mobile video/phone visitation devices. Requirements include 24/7 call recording with 10-year retention, voice biometrics, CJIS compliance, and ADA-compliant hearing-impaired assisted calling. A mandatory pre-bid conference is scheduled for October 8, 2026, at 2:00 P.M. Bids must include a $10,000 bid bond and, if awarded, a $40,000 performance bond. The initial contract term is 12 months with options for two 12-month renewals. Bids are due by October 21, 2026, at 1:00 P.M.
EVALUATION CRITERIA
3- Most advantageous cost recovery rate to the County
- Compliance with specifications
- Vendor experience and qualifications
REQUIRED DELIVERABLES
10- Letter of Transmittal
- Vendor Qualifications
- ITB Specification Responses
- References
- Financial Statement
- Rates and Cost Recovery Rate (Schedule B)
- Installation Plan
- Account Support Narrative
- Certification Regarding Lobbying form
- Bid Bond
REQUIRED ATTACHMENTS
5- Attachment A - Inmate Daily Population
- Attachment B - Inmate Revenue Report
- Certification Regarding Lobbying form
- Bid Response Form
- Schedule B
- Submit to
- Baldwin County Purchasing Office, Annex III Building, 257 Hand Avenue, Bay Minette, Alabama 36507
- Duration
- 36 months
- Scope location
- Bay Minette, AL
- Reported agency
- Baldwin County Commission
Questions about this ITB
How do I respond to this ITB from Baldwin County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 21, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Baldwin County Purchasing Office, Annex III Building, 257 Hand Avenue, Bay Minette, Alabama 36507. For questions, contact Wanda Gautney.
Can small businesses or minority-owned firms bid on this ITB?
Most government agencies, including Baldwin County in AL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the ITB submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Wanda Gautney at (251) 580-2520. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Letter of Transmittal, Vendor Qualifications, ITB Specification Responses, References, Financial Statement, Rates and Cost Recovery Rate (Schedule B), Installation Plan, Account Support Narrative, Certification Regarding Lobbying form, Bid Bond. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Most advantageous cost recovery rate to the County, compliance with specifications, vendor experience and qualifications" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Baldwin County?
All active and historical solicitations from Baldwin County are tracked and searchable. As a county agency, Baldwin County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this ITB?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Attachment A - Inmate Daily Population, Attachment B - Inmate Revenue Report, Certification Regarding Lobbying form, Bid Response Form, Schedule B. Review the full document from Baldwin County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Bay Minette, AL. Review the full solicitation for detailed scope requirements.