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Alabama Community College System Service Management/Ticketing Software RFP

Alabama Community College System logoAlabama Community College System
Due
Dec 4, 2025
Deadline passed
Primary contact
Jim Mankowich
(334) 293-4500

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Summary

The Alabama Community College System is seeking proposals for a comprehensive service management and ticketing software solution for system-wide deployment. Proposals are due by December 4, 2025.

Submit to
135 S Union St PO Box 302130, Montgomery, AL, 36104-4340
Scope location
Montgomery, AL

Questions about this RFP

How do I respond to this RFP from Alabama Community College System?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 4, 2025. Submissions should be delivered to: 135 S Union St PO Box 302130, Montgomery, AL, 36104-4340. For questions, contact Jim Mankowich.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Alabama Community College System in AL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jim Mankowich at (334) 293-4500. Questions and answers are typically shared with all prospective bidders.

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Where can I find more RFPs from Alabama Community College System?

All active and historical solicitations from Alabama Community College System are tracked and searchable. As a higher ed agency, Alabama Community College System regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Alabama Community College System for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Montgomery, AL. Review the full solicitation for detailed scope requirements.

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